This role is responsible for making high-volume outbound sales calls to customers who have previously stayed at Accor hotels with a specific focus on the Singapore market. The successful candidate must communicate fluently and confidently in English building rapport with customers while understanding their needs and presenting relevant Accor Plus membership benefits. Using the Accor Plus sales methodology the role involves identifying opportunities handling objections and closing sales effectively. The position operates in a fast-paced target-driven environment requiring the ability to consistently meet daily performance goals including completing 200 or more outbound dials within an eight-hour shift while maintaining high-quality customer interactions and conversion standards.
Qualifications :
In this role you will be calling previous guests of an Accor Hotel inviting them to join our award winning paid Loyalty Membership Program. More specifically you are expected to have:
Strong communication skills in English with the ability to adapt to different customers
Active listening and a genuine interest in understanding customer needs
Excitement about working in a sales environment with uncappeIn this role you will be calling previous guests of an Accor Hotel inviting them to join our award winning paid Loyalty Membership Program. More specifically you are expected to have:
Strong communication skills in English with the ability to adapt to different customers
Active listening and a genuine interest in understanding customer needs
Excitement about working in a sales environment with uncapped commissions
Proven experience in sales and/or customer facing
Coachability proven by consistently applying feedback to achieve improvement and success
Additional Information :
Career development opportunities
Remote Work :
No
Employment Type :
Full-time
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