Reservations Agent

AccorHotel

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profile Job Location:

Mascot - Australia

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Due to an internal promotion we are looking for the right person to join the team- someone who can move with the changing business and grow & develop with us as the hotel welcomes our corporate & leisure guests.

What you will be doing:

  • Consistently offering exceptional friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests enter rooming lists and update accurate information in the system

Qualifications :

  • Guest focused personality is essential
  • Prior experience working with Opera or a related system is preferred but not essential
  • Strong communication interpersonal and problem-solving abilities
  • Valid Australian working rights

This is a part-time 3 days in a week role. Availability on Saturday is required and there is flexibility around rest of the two week days.


Additional Information :

At Accor we believe HOSPITALITY IS A WORK OF HEART!

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor.

You can be all you are! Grow & create your path! Work with purpose! Enjoy and feel valued!
If you are willing to learn and are passionate about the hospitality industry please apply!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know. 

Benefits Your Way:

  • We value your growth - you have the opportunity to Work Your Way across the much-loved Accor Brands
  • Get mentored by our experienced Reservations manager Liz
  • Discounted accommodation & Food and Beverage with Accor worldwide from day one
  • Complimentary dry-cleaning
  • Annual Service Recognition Accor Tenure Milestone recognition Accor paid parental leave EAP and much more Accor Partner Benefits.

Remote Work :

No


Employment Type :

Part-time

Due to an internal promotion we are looking for the right person to join the team- someone who can move with the changing business and grow & develop with us as the hotel welcomes our corporate & leisure guests.What you will be doing:Consistently offering exceptional friendly and engaging serviceEns...
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Key Skills

  • Active Directory Administration
  • English Language
  • Access Control
  • Jpa
  • Legal Support
  • Airlines

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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