Dir., Insights Strat. & Transformation

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the Team & Role

Global Consumer Insights (GCI) is part of eBays Growth Organization. Our role is to ignite growth by bringing the voice of the consumer to the forefront of eBays thinking and decision-making.

AsDirector Insights Strategy & Transformation you will report to theVP of Global Consumer Insights. You will serve as a strategic partner to the leadership team defining the vision and ensuring the efficient execution of the organizations roadmap. This is a high-impact role that combines strategic planning operational excellence and the leadership of insights and AI transformation to enhance our impact as research partners.

You will work with key partners across HR Finance Legal Privacy and IT to design strategies optimize workforce capabilities and drive structured data-based recommendations into action.

What You Will Accomplish

• Define and evolve a 35 year mission vision and strategy for Global Consumer Insights that aligns with eBays highest-priority business initiatives

• Plan and deliver the annual operational roadmap ensuring insights AI and foresight capabilities are integrated and adopted across workstreams

• Partner with senior leaders to translate strategy and foresight into clear priorities measurable outcomes and actionable recommendations

• Lead workforce planning and resource optimization to improve team effectiveness productivity and impact

• Drive change management across GCI by evolving or retiring processes as new tools and technologies are introduced

• Communicate the value of insights through clear data-backed storytelling for executive leadership and the Board of Directors

• Foster a culture of innovation and continuous learning through team forums training and collaborative initiatives

What You Will Bring

• 10 years of experience in consulting strategy or program management with demonstrated success leading transformation and executing operating plans

• Bachelors degree required; MBA or MS in a technical field preferred

• Strong interest in AI technology and process improvement with comfort navigating ambiguity and change

• Clear and confident communication skills with the ability to influence and partner with senior leaders

• Proven ability to manage complex initiatives with structure rigor and strong project management discipline

• A collaborative hands-on leadership style with a high level of ownership and accountability

The applicable base pay range for this position is dependent on work location. The base pay range inthe San Francisco Bay Area New York City Metro and Seattle Metro is expected in the range below:

The base pay range for all other U.S. work locations is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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