Salesforce Technical Lead

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

CAT Digitals Marketing enablement team focuses on the long-term success of marketing and communication support of this goal the software engineering team provides development services to Caterpillar and its business units. Partnering with the Product Management organization we provide a unified customer/prospect ecosystem and enhanced marketing analytics and activities.

As the Salesforce Technical Lead you will be a core member and technical leader of a scrum team that is comprised of developers product owners architects and other essential partner roles.

What You Will Do:

• Providetechnicaland teamleadership in design development and deployment ofCaterpillarsSalesforce Digital Marketingcapabilities.

• Design develop and implement solutions on the SalesforceSalesCloud and Experience Cloud platformsthat consider system performance usability quality cross-system interdependencies securityand scalability.

• Integratewith backend systems publishers and partner teams to ensure the platform provides needed functionality and service while focusing on the prime goal of modernizing the platform.

• Ensure team adherence to project security and quality standards.

• Collaborate closely with product owners and Business Analysts to refine business requirements and provide technical guidance to translate them into clear actionable user stories.
  Work with Scrum Master toconfirmuser stories are ready for development.

• Maintainhigh standardsof software quality within the team byestablishinggood practices and habits.

• Identifyand encourage areas for growth and improvement within the team.

• Provide technical direction and mentoring to junior developers.

• Troubleshoot complex technical issues and drive root cause analysis.

• Communicate with end users and internal customers to help direct development debugging andtesting of application software for accuracy integrity interoperability and completeness.

• Engage with Enterprise Architects to review high levelsolutionsand leadtheirdevelopment.

What You Will Have:

Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
Software Integration Engineering: Knowledge of software integration processes and functions; ability to design develop and maintain interfaces and linkage to alternative platforms and software packages.
Software Product Testing: Knowledge of software product testing; ability to design plan and execute testing strategies and tactics to ensure software product quality and adherence to stated requirements.

Considerations For Top Candidates:

• Bachelors degree in computer scienceor related field or equivalent working experience

• Knowledge and experience with Salesforce architecture Salesforce security configuration sharing rules and user management.

• Experience analyzing business problems and translating business requirements into technologysolutions.

• Experience enhancing the Salesforce platform using configuration and code involving Apex Lightning UI with AuraLWC VisualforceJavaScriptXML JSON HTMLandCSS.

• Knowledge ofSalesforceMarketingCloud

• Knowledge of SalesforceAnalytics

• Other Salesforce certifications

• Experience designing integration frameworks between Salesforce and external systems and portals using standard connectors orREST/SOAPAPIs.

• Experience with Salesforce Communityportals.

• Declarative customization including the creation of Flow Process Builder Approval Processes Validation Rules Workflow rules Reports and Dashboards.

• Thorough understanding of Salesforce Deployment Process and tools.

• Salesforce Admin Platform Developer I and II and/or other Salesforce certifications.

• Minimum three years of experienceas a Lead/SMELead.

• Knowledge ofAgile-basedproject methodologies and tools.

• Passion for technology andeagernessto contribute to acollaborativeenvironment.

• Demonstrated leadership on medium to large-scale projectsimpactingstrategicpriorities.

• Experience working withanonshore/offshore teammodel.

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job. At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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