Position Overview
MicroHealth is seeking aClinical Safety Compliance Officerto support our DHA NCR Network HQ Medical Affairs Clinical Quality Management Program. This strategic role combines healthcare operations analysis process improvement and organizational design to enhance patient safety and operational efficiency across military treatment facilities in the National Capital Region.
Location:Bethesda MD (Onsite) Clearance:Secret Required
Responsibilities:- Assess and catalog current healthcare operations across NCR military treatment facilities (MTFs)
- Benchmark against best-in-class systems (private sector: Geisinger; international: NHS)
- Design 2-3 organizational models with business cases for NCR leadership
- Develop implementation roadmaps for recommended structures
- Lead Lean Six Sigma-based process optimization initiatives
- Conduct stakeholder interviews and facilitated sessions to identify improvement opportunities
- Create comprehensive business process maps and documentation
- Perform clinical business case analyses and risk management assessments
- Support policy development (SOPs plans orders)
- Partner with Medical Service Activity Leads (MSALs) on product line optimization
- Define processes for service configuration changes (resources business cases stakeholder management)
- Pilot configuration changes in 1-2 product lines with defined performance metrics
- Develop playbooks for implementing service configuration changes
- Identify and prioritize functions for a central command center (bed management transfers staffing OR utilization)
- Establish 2-3 priority use cases with data-driven management mechanisms
- Curate datasets dashboards and analytics models
- Create process maps playbooks and comprehensive documentation
- Provide analytics and change management training
- Track IT investments programs and projects throughout lifecycles
- Document processes using Microsoft Visio for technical and business audiences
- Manage change conflict and stakeholder coordination
- Prepare and present findings to all management levels
Qualifications:- Bachelors degree
- Active Secret Clearance
- 5 years:Project management (schedules tracking status reporting risk management)
- 3 years:Technical task management and software lifecycle
- Experience leading SDLC/Agile projects and COTS integration
Technical Competencies:
- Lean Six Sigma methodologies
- Agile development lifecycle tools and processes
- Microsoft Project and Visio proficiency
- Healthcare data analytics
- Strong quantitative and analytical skills
Physical Demands:
While performing the duties of this job the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision distance vision color vision and the ability to adjust focus.
MicroHealth will recruit hire train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race color religion sex sexual orientation gender identity genetic information national origin disability or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
If you need reasonable accommodation due to a disability for any part of the employment process please send an e-mail to emailprotected with your request and contact information.
Required Experience:
Manager
Position OverviewMicroHealth is seeking aClinical Safety Compliance Officerto support our DHA NCR Network HQ Medical Affairs Clinical Quality Management Program. This strategic role combines healthcare operations analysis process improvement and organizational design to enhance patient safety and op...
Position Overview
MicroHealth is seeking aClinical Safety Compliance Officerto support our DHA NCR Network HQ Medical Affairs Clinical Quality Management Program. This strategic role combines healthcare operations analysis process improvement and organizational design to enhance patient safety and operational efficiency across military treatment facilities in the National Capital Region.
Location:Bethesda MD (Onsite) Clearance:Secret Required
Responsibilities:- Assess and catalog current healthcare operations across NCR military treatment facilities (MTFs)
- Benchmark against best-in-class systems (private sector: Geisinger; international: NHS)
- Design 2-3 organizational models with business cases for NCR leadership
- Develop implementation roadmaps for recommended structures
- Lead Lean Six Sigma-based process optimization initiatives
- Conduct stakeholder interviews and facilitated sessions to identify improvement opportunities
- Create comprehensive business process maps and documentation
- Perform clinical business case analyses and risk management assessments
- Support policy development (SOPs plans orders)
- Partner with Medical Service Activity Leads (MSALs) on product line optimization
- Define processes for service configuration changes (resources business cases stakeholder management)
- Pilot configuration changes in 1-2 product lines with defined performance metrics
- Develop playbooks for implementing service configuration changes
- Identify and prioritize functions for a central command center (bed management transfers staffing OR utilization)
- Establish 2-3 priority use cases with data-driven management mechanisms
- Curate datasets dashboards and analytics models
- Create process maps playbooks and comprehensive documentation
- Provide analytics and change management training
- Track IT investments programs and projects throughout lifecycles
- Document processes using Microsoft Visio for technical and business audiences
- Manage change conflict and stakeholder coordination
- Prepare and present findings to all management levels
Qualifications:- Bachelors degree
- Active Secret Clearance
- 5 years:Project management (schedules tracking status reporting risk management)
- 3 years:Technical task management and software lifecycle
- Experience leading SDLC/Agile projects and COTS integration
Technical Competencies:
- Lean Six Sigma methodologies
- Agile development lifecycle tools and processes
- Microsoft Project and Visio proficiency
- Healthcare data analytics
- Strong quantitative and analytical skills
Physical Demands:
While performing the duties of this job the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee may lift or move objects up to 5 pounds. Specific vision abilities required by this job include close vision distance vision color vision and the ability to adjust focus.
MicroHealth will recruit hire train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race color religion sex sexual orientation gender identity genetic information national origin disability or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
If you need reasonable accommodation due to a disability for any part of the employment process please send an e-mail to emailprotected with your request and contact information.
Required Experience:
Manager
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