Applications Architect – Senior (ServiceNow) RQ00517
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Applications Architect Senior (ServiceNow)
Location & Work Arrangement
Location: Toronto ON
Work Model: Hybrid (3 days onsite / 2 days remote)
Office Location: Downtown Toronto
Work Hours: Full-time (5 days/week)
Duration
Initial Contract: 6 months
Extension: Possible 6-month extension
Role Overview
We are seeking a Senior Applications Architect with deep expertise in ServiceNow architecture and enterprise platform design. This role will lead the design integration and governance of complex ServiceNow implementations across multiple modules in a large structured environment.
The ideal candidate brings strong architectural judgment hands-on platform expertise and the ability to translate business objectives into scalable secure technical solutions.
Key Responsibilities
Design and deliver ServiceNow solution architectures standards and reference models
Lead architecture decisions across ServiceNow modules including ITSM ITOM and ITAM
Define CMDB CSDM Discovery and Service Mapping strategies aligned with enterprise data governance
Design and document integrations and data flows using REST/SOAP APIs IntegrationHub MID Server and identity platforms (SSO/SAML/OAuth)
Provide architectural guidance on ServiceNow Mobile App Virtual Agent and AI-assisted workflows
Develop AI / Copilot-style integration architectures guardrails and technical recommendations
Conduct architecture reviews and produce decision records and outcomes
Contribute to platform roadmap planning and technical debt reduction
Ensure all architecture deliverables meet governance security audit and SDLC standards
Collaborate closely with stakeholders to align technical solutions with business priorities
Required Skills & Experience
5 years architecting or leading complex ServiceNow implementations
Strong hands-on experience across:
ITSM ITOM ITAM
CMDB CSDM Discovery Service Mapping
Enterprise data governance
Advanced integration experience including:
REST/SOAP APIs
IntegrationHub
MID Server
Monitoring/event ingestion
Identity integrations (SSO SAML OAuth)
Strong ServiceNow development and configuration expertise:
JavaScript Glide APIs
Flow Designer ATF
Update Sets Source Control CI/CD
Performance optimization
Excellent stakeholder communication skills with the ability to translate business needs into scalable technical designs
Experience working in large complex or regulated environments with formal governance processes
Nice to Have
ServiceNow certifications such as CSA CAD CIS-ITSM CIS-ITOM
Architect-level recognition (CTA) is a strong asset
Experience with:
ServiceNow Mobile App architecture
Virtual Agent implementations
AI-enabled or Copilot-style workflows
Public sector or highly regulated industry experience
Key Deliverables
Approved ServiceNow architecture designs and diagrams
Architecture standards patterns and reference models
Integration and data flow documentation
Architecture review decisions and records
Mobile and AI integration architecture recommendations
Audit-ready documentation supporting governance security and SDLC compliance
Required Experience:
Senior IC
Key Skills
- Apache Hive
- S3
- Redshift
- Spark
- AWS
- Solr
- NoSQL
- Data Warehouse
- Internet Of Things
- Kafka
- DynamoDB
- ZooKeeper
