Assistant Director of Student Academic Support Services
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Job Location:
Stockton, CA - USA
Yearly Salary:
$ 70304 - 72000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Primary Purpose
The Assistant Director of Student Academic Support Services supports the University of the Pacifics mission to foster student success through responsive adaptive and inclusive academic services. This role works directly with students to identify their academic needs connect them to appropriate support resources and collaborate with faculty academic coaches and schools to enhance student learning. The Assistant Director oversees daily tutoring operations supports international students academic needs integrates emerging tools such as AI-driven academic support and ensures students have access to a wide range of library digital and campus resources.
Essential Functions
Meet with students to assess academic needs and connect them to appropriate services including tutoring academic coaches online learning platforms and library resources. Provide specialized support for international students helping them navigate academic expectations and succeed in a U.S. higher education context. Supervise and train student tutors and academic support staff; ensure high-quality delivery of services. Explore implement and evaluate AI-assisted tools that enhance academic support and provide students with on-demand personalized learning resources. Work collaboratively with faculty and schools to align student support services with course and program needs. Support continuous improvement by gathering and analyzing data on student usage outcomes and satisfaction; adjust programs as needed. Assist in planning workshops outreach activities and events that promote academic success across diverse student populations. Embrace flexibility and innovation in a rapidly changing academic environment adapting services to meet evolving student needs. Promote equity and inclusion through culturally responsive support practices. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.
Minimum Qualifications
Bachelors degree Two (2) years of professional experience in academic support advising or student success within a higher education setting.
Preferred Qualifications
Experience with student success tools such as DegreeWorks and Ellucian Advise. Experience supporting international students or multilingual learners. Ability to integrate technology and AI solutions into student services. Strong communication and interpersonal skills for working directly with students and collaborating with faculty and staff. Supervisory and training experience with student employees or academic support staff. Demonstrated commitment to equity inclusion and culturally responsive practices. Organizational skills to manage multiple programs and student needs simultaneously. Ability to adapt quickly to emerging trends and evolving student support models. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
The Assistant Director of Student Academic Support Services supports the University of the Pacifics mission to foster student success through responsive adaptive and inclusive academic services. This role works directly with students to identify their academic needs connect them to appropriate support resources and collaborate with faculty academic coaches and schools to enhance student learning. The Assistant Director oversees daily tutoring operations supports international students academic needs integrates emerging tools such as AI-driven academic support and ensures students have access to a wide range of library digital and campus resources.
Essential Functions
Meet with students to assess academic needs and connect them to appropriate services including tutoring academic coaches online learning platforms and library resources. Provide specialized support for international students helping them navigate academic expectations and succeed in a U.S. higher education context. Supervise and train student tutors and academic support staff; ensure high-quality delivery of services. Explore implement and evaluate AI-assisted tools that enhance academic support and provide students with on-demand personalized learning resources. Work collaboratively with faculty and schools to align student support services with course and program needs. Support continuous improvement by gathering and analyzing data on student usage outcomes and satisfaction; adjust programs as needed. Assist in planning workshops outreach activities and events that promote academic success across diverse student populations. Embrace flexibility and innovation in a rapidly changing academic environment adapting services to meet evolving student needs. Promote equity and inclusion through culturally responsive support practices. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.
Minimum Qualifications
Bachelors degree Two (2) years of professional experience in academic support advising or student success within a higher education setting.
Preferred Qualifications
Experience with student success tools such as DegreeWorks and Ellucian Advise. Experience supporting international students or multilingual learners. Ability to integrate technology and AI solutions into student services. Strong communication and interpersonal skills for working directly with students and collaborating with faculty and staff. Supervisory and training experience with student employees or academic support staff. Demonstrated commitment to equity inclusion and culturally responsive practices. Organizational skills to manage multiple programs and student needs simultaneously. Ability to adapt quickly to emerging trends and evolving student support models. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
University of the Pacific is a private university devoted to experience-driven education that gives students pathways to the fastest growing sectors.
