Senior Change Manager – Guidewire Programs (US & Bermuda)

What part will you play If youre looking for a place where you can make a meaningful difference youve found it.

Key Responsibilities

Change Strategy & Leadership

• Develop and execute the enterprise change strategy for the Guidewire portfolio aligning change outcomes adoption goals and readiness milestones with program roadmaps and release plans.
• Serve as the primary change advisor to executive sponsors and program leadershipsurfacing risks influencing decisions and reinforcing leadership accountability for business adoption.
• Create and maintain a Guidewire Change Playbook that includes stakeholder maps readiness criteria cutover and hypercare processes and structured Lessons Learned frameworks.

Impact Assessment & Stakeholder Engagement

• Lead comprehensive change impact assessments across functions regions and leadership tiers.
• Develop stakeholder engagement strategies to ensure alignment adoption and shared ownership of change outcomes.

Communications & Engagement

• Design and deliver integrated communication strategies to support all releasesproducing audience targeted materials including executive updates release summaries FAQs and status reporting.
• Ensure communications reinforce key messages expectations and calls to action for impacted audiences.

Learning Enablement & Readiness

• Oversee development of role based learning leveraging modern enablement tools (in-app guidance digital walkthroughs analytics) to ensure scalable and continuous learning.
• Ensure training aligns with future state workflows business processes and operating models.
• Establish enterprise readiness criteria and facilitate formal readiness reviews partnering with delivery teams to close gaps prior to deployment.

Deployment Stabilization & Adoption

• Lead change components of cutover and post go-live activities including communications hypercare planning support models and feedback loops.
• Monitor adoption proficiency and stabilization metrics; translate insights into corrective actions and continuous improvement recommendations.

Collaboration & Continuous Improvement

• Partner closely with Product Solutions Technology Engineering Operations and regional leadership to integrate change management into delivery plans and sequencing.
• Continuously evolve change standards playbooks and tools to strengthen organizational change maturity and improve outcomes across Guidewire releases.

Core Competencies

• Deep understanding of insurance market and regulatory concepts (commercial specialty).
• Advanced analytical and strategic capability with strong problem solving skills.
• Demonstrated leadership in matrixed cross functional and geographically distributed environments.
• Expertise in enterprise change management digital transformation and technology adoption.
• Strong customer and user experience orientation.
• Exceptional stakeholder management and influence skills including executive level presence.

Qualifications

• 10 years of experience in change management organizational development learning or transformation; insurance industry experience strongly preferred.
• Proven success leading change for largescale technology implementations; Guidewire or comparable insurance core platforms highly preferred.
• Experience with multirelease highly integrated programs including complex data migration.
• Experience with modern userenablement technologies (e.g. in-app guidance digital adoption platforms analytics).
• Prosci or comparable change management certification preferred.
• Strong instructional design facilitation and communication capabilities.
• Demonstrated ability to influence senior leaders and operate effectively in complex matrixed organizations.

Change manager to oversee change management needs for Guidewire initiatives for all of US and Bermuda

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position now or in the future.