Payment Adjuster (05165)

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The payment adjustor position is responsible for reviewing auditing and adjusting child support debt accruals to ensure accuracy and compliance with federal regulations and program policies requiring extensive independent research across multiple automated systems. The role serves as a subject matter expert on SEARCHS debt accrual processes providing guidance training and recommendations to CSSD management supervisors and regional staff to improve system use and program efficiency. Duties also include managing accounts receivable monitoring cases for further action releasing liens handling correspondence establishing recovery accounts determining eligibility for state tax offset and representing CSSD in hearings.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health safety well-being and empower independence. By joining our department you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montanas comprehensive benefits package includes healthcare coverage retirement plans paid vacation sick leave and holidays work/life balance and eligibility to participate in the Public Service Loan Forgiveness (PSLF) addition DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of communication techniques and methods that enable you to deal with hostile debtors. Must also be able to translate complex accounting concepts into terms.

• Ability to conceptualize accounting-related procedures to design to test and analyze results.

• Knowledge Skill or Ability to work independently make sound decisions and perform effectively under pressure to meet deadlines.

• Advanced knowledge of standard accounting concepts theories principles and practices.

• Meet minimum qualifications:

  • Bachelors degree in business administration accounting or related field.

  • One year of job-related experience working with people in child support auditing and accounting.

  • Other combination of directly related education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial teleworkwithin the state of conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1 2026.

This position is open until filled with frequent screening of applicants.