Northside Connect Nurse, Connecting Patients with Physicians

Northside Hospital

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profile Job Location:

Atlanta, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Overview

Northside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Northside Connect Nurse is a compassionate and highly competent liaison who serves as a core clinical resource within the Connect Call Center.

This nurse serves as a critical access point for Northside Hospital clientele by ascertaining their needs and seamlessly connecting callers to appropriate hospital providers clinics and resources. Utilizing strong clinical judgement and compassionate communication the nurse ensures patients receive timely guidance and access to care that aligns with their health care priorities.

With strong clinical assessment and advanced technical skills this team manages over 10000 monthly calls and serves as the Frontline for key interdisciplinary teams within the organization. The PR Nurse demonstrates exceptional critical thinking active listening and empathy during the call ensuring each patient feels heard supported and safely directed to the care they need.

In addition this nurse plays a key role in post-discharge care coordination. Through structured follow-up calls the nurse evaluates patient recovery progress identifies early signs of complications reinforces discharge instructions and removes barriers that could lead to hospital readmission. By delivering proactive outreach and education the nurse supports safe transitions of care enhances patient satisfaction and contributes to improved clinical outcomes across the health system.

Qualifications

  1. Bachelor of Science Degree in Nursing and 4 years of clinical experience
  2. OR Associate Degree in Nursing with 10 years of nursing experience
  3. Excellent communication and listening skills.
  4. Demonstrated assertiveness coupled with tact and diplomacy.
  5. Ability to relate well with hospital managers physicians and office staff.
  6. Technical skill in PC based computer systems.

PREFERRED

  1. Knowledge of Northside Hospitals medical staff and management team.

Work Hours:

8am-4pm

Weekend Requirements:

No

On-Call Requirements:

No

Required Experience:

IC

OverviewNorthside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a ...
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Key Skills

  • EMR Systems
  • Hospital Experience
  • Acute Care
  • ICU Experience
  • Dermal Fillers
  • Experience Administering Injections
  • Home Care
  • Nursing
  • Botox Experience
  • Critical Care Experience
  • Medication Administration
  • Tube Feeding

About Company

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Join Atlanta’s most preferred hospital for a rewarding and purposeful career. See trending jobs and learn more now.

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