Delivery Engagement Manager
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Job Location:
New York City, NY - USA
Monthly Salary:
USD 100000 - 100000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Delivery Engagement Manager
Locations: New York NY Hybrid
Get To Know The Team:
We are seeking an experienced client-facing Project Manager who is ready for the next step in their career as a Delivery Engagement Manager (DEM). The is an integral role within the Global Deal Services Intralinks organization nested within the larger Global Custom Success Services and Support. This is an exciting high visibility role due to consistent increasing growth within our organization.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans
- Your Future: 401k Matching Program Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
- Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
- Training: Hands-On Team-Customized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get to Do:
Delivery Responsibilities:
- Lead Kick-off call and present implementation or delivery plan.
- Lead/participate in client requirement gathering sessions to define and understand the overall client use case requirements infrastructure pain points and existing systems.
- Recommend and design Deal Service solutions based on best practices Intralinks product guidelines and rational sense.
- Document different artifacts (i.e. Requirement document custom processes Work Instructions etc.) pertaining to the required service or Intralinks product/service.
- Communicate requirements and lead/coordinate with external Partners.
- Validatethe accuracy of the implemented service throughout the project life cycle.
- Document and provide feedback to the Partners and/or ProductManagement/Developmentteam on client feedback any challenges or areas of improvement.
- Validate Partner invoices against closed project opportunities.
- Seeks opportunities to upsell products and services.
- Be forward-thinking to identify gaps and look for ways to optimize and streamline.
Pre-sales Responsibilities:
- Understand the market we are servicing good knowledge of Financial Technology (M&A Liens and Loans Banking Capital Markets Alternative Investments)
- Support Sales by providing a consultative approach to accelerate the sale of Deal Services and driving the value.
- Understand client business needs gather initial requirements recommend best practices through direct client interaction and work closely with cross-functional teams to assemble Services that meet the clients needs.
- Capable ofpreparingcost estimateswith feasibility analysis & talking to rate cardscalculating and managingtimelinesand settingclient expectations.
- Sales opportunity and pipeline management
What You Will Bring:
- Bachelors in Business management Financial Information Systems or another related field. Or equivalent work experience.
- Project Management and Business Analyst experience required.
- Previous experience in a Presales or Sales type customer success or customer-facing role is essential.
- Experience working with cross-functionaltechnicalteams includingSales PresalesCustomer Service legal marketingFinanceProduct Management and Development
- Demonstrated ability to think strategically about businessproductsservicesandabout anytechnical challengeswith the ability to build and convey compelling value propositions.
- Strong organizational skills with the ability to work onmultiple projects with multiple deadlines.
- Interface with customers colleagues management and project stakeholders as needed to ensure overall project success.
- Optimally has a balanced combination of large corporate and small entrepreneurial company backgrounds.
- Understands financial markets (e.g.M&A large Corporates Liens and Loans Banking Capital Markets Alternative Investments)
- Experience working with cross-functional technical teams including Customer Service Product Management Development Sales Pre-sales legal and marketing.
- Spanish speaking is a plusin support of our Latin America Geo
Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Manager
Key Skills
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
