Patient Access Associate 3
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Job Location:
Fairfax, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Inova Cardiology Electrophysiology in Fairfaxis looking for a dedicated Patient Access Associate 3 to join the team. This role will be full time day shift from Monday Friday between 8:00 a.m. 5:00 p.m.
Inova is consistently ranked a national healthcare leader in safety quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefit
- Committed to Team Member Health: offering medical dental and vision coverage and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support: offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
- Work/Life Balance: offering paid time off and paid parental leave.
Patient Access Associate 3 Job Responsibilities:
- Performs assigned duties related to patient admissions and completes assigned activities related to patient scheduling for medical procedures.
- Verifies and enters insurance information and authorization/referral requirements into databases and counsels patients on financial liability
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives if necessary.
- Provides excellent service by identifying customer needs and fulfilling customer expectations.
- Accepts and provides direct/honest feedback between team members in a non-punishing manner.
- Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
- Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
- Gathers information about customer complaints in a courteous and professional manner.
- Troubleshoots individual admission issues in collaboration with other departments/staff.
- Identifies and communicates payroll authorization and referral requirements.
- Delivers an acceptable volume of work with high levels of accuracy
Minimum Qualifications:
Education: High School Diploma or GED
Experience: 2 years of healthcare patient access experience or 2 years of experience in healthcare revenue cycle.
Required Experience:
IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Open 365 days GoHealth Urgent Care makes it easy to get the quality on-demand care you need. Offering a wide range of services from X-Rays to COVID-19 Testing. Save your spot or walk-in today!
