Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is searching for a Field Service Technician to support our Heavy Industries Business Unit located in Benicia CA. The Field Service Technician will operate and maintain water treatment systems effectively identify problems as they occur and take appropriate steps to solve them.

Core Responsibilities and Tasks
Creates and maintains safe working environment and cultures within the organization
Trouble shoots systems for mechanical electrical equipment conditions
Identify and remedy safety issues both Company and Customer owned equipment
Direct interfacing with customer
Potentially at multiple sites with multiple technologies
Delivery and installation of water filtration tanks
Organization Impact:
First line of technical service support
Customer facing
High utilization
Accountable to customer for operation and repair of the system

Position Requirements
FORMAL EDUCATION

Required:
HS diploma or equivalent
KNOWLEDGE & EXPERIENCE:

Required:
Ability to obtain TWIC card
One year of mechanical and/ or instrumentation work experience preferred
0-2 years technical experience in water treatment technologies
Experience with Microsoft office including smart devices
Must have customer service experience
Demonstrates critical thinking and trouble shooting ability
Able to pass a credit check
Forklift certification preferred not required
50 lb lifting requirement
Must be willing and able to work some overtime weekends and holidays; must be willing to travel 25% of time
On call responsibilities on a rotational schedule

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.