Dispatcher
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Company:
Founded in 2008 by Ross Sapir Roadway Moving was built on the core principles of accountability kindness generosity and dedication. These values drive a culture of excellence where our peoplenot just our trucksset us apart in a crowded industry. We believe in investing in both our employees and our clients fostering an environment rooted in respect urgency clear communication and appreciation. At Roadway we dont just move boxes we move lives and we do it with a commitment to making the experience remarkable for everyone involved.
Summary: We are seeking a Dispatcher to join our growing operations team. This is a key role in coordinating day-to-day moving operations assigning crews and trucks monitoring routes and ensuring efficient safe and on-time performance. This role requires strong communication skills problem-solving ability and a calm approach under pressure in a fast-paced environment.
Responsibilities:
Coordinate and dispatch moving teams (drivers foremen helpers) for daily and overnight jobs.
Analyze scheduled moves and assign the appropriate crews trucks and equipment based on qualifications and workload.
Monitor active jobs for efficiency safety and timely completion.
Prepare and review all necessary job documentation (Bill of Lading contracts etc.) before dispatch.
Maintain accurate records of workforce availability vehicle usage and daily activity.
Communicate with moving teams throughout the shift to resolve issues delays or emergencies.
Report and document all incidents vehicle issues or safety-related matters in accordance with company policy.
Work closely with the Operations Safety and Fleet teams to ensure optimal workforce utilization and truck rotation.
Assist with booking hotels roadside assistance and other travel logistics as needed.
Provide daily and weekly reports on manpower fleet status and dispatch performance.
Uphold Roadways customer service standardsalways courteous solution-oriented and professional.
Any other related duties as assigned.
Qualifications:
Minimum 2 years of dispatching experience preferably within the moving or logistics company.
Knowledge of DOT state and federal regulations for commercial vehicles.
Strong customer service and interpersonal communication skills.
Proficiency in Microsoft Office and dispatch management systems.
Excellent organizational and analytical skills; able to multitask and prioritize under pressure.
Ability to understand operational data and make informed scheduling decisions.
Dependable proactive and able to work both independently and collaboratively.
Flexibility with schedule and willingness to adapt to business needs.
Bilingual (English/Spanish or English/Serbian) a plus.
Schedule: Monday-Saturday 8:00PM-5:00PM (flexibility required; rotating Saturdays during off-season)
Salary: $65000-$70000/annually plus discretionary bonus
Note: The above description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Movers mission. Roadway Movers Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Roadway Movers Inc. makes hiring decisions based solely on qualifications merit and business needs at the time.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Founded in 2008 by Ross Sapir Roadway Moving is built on the core principles of accountability kindness generosity and dedication. These values drive a culture of excellence where our peoplenot just our trucksset us apart in a crowded industry. We believe in investing in both our empl ... View more
