Data and Insights Analyst

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Purpose of the job

The Data and Insights Analyst is responsible for delivering high-quality business intelligence reporting and analytical support to the Insurance division. Working in close partnership with the Senior Data and Insights Manager the role supports key stakeholders by transforming Insurance Data Lake (IDL) inputs into meaningful insights that drive informed data-led decision making.

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As a primary liaison between IDL stakeholders and the Insights team you will ensure reporting requirements are clearly understood prioritised and delivered in line with IDL development timelinesmaximising the value of new data ingestions from the outset.

You will manage the visibility and flow of data through controlled tested processes ensuring the outputs provided to the business are accurate well-understood and available in a timely manner.

The role requires strong analytical capability technical proficiency and effective communication skills to develop customer-centric reporting solutions. You will work collaboratively with stakeholders across Underwriting Finance Actuarial and Compliance to champion self-service analytics and promote a culture of insight-driven decision making from utilising the same source of truth.

Key Responsibilities

Design develop and continuously optimise Power BI reports and dashboards in line with documented business requirements delivering high-quality meaningful analytics that enable informed decision-making across Collinson Insurance.

Act as a key point of contact between business functions and the Insights team gathering validating and translating stakeholder needs into practical reporting solutions.

Safeguard data integrity by ensuring surfaced data is accurate well-defined and fit for purpose. Oversee and validate any additional Insight-led transformations ensuring they are thoroughly tested and standardised across stakeholder groups.

Collaborate closely with Data Engineering and Product teams to validate new data ingestions ensuring alignment with reporting and analytical requirements. Proactively identify and escalate data quality or modelling issues driving swift resolution through cross-functional coordination.

Support quality assurance activities for reporting deliverables assisting in reviewing solution designs checking adherence to established standards and contributing to regression testing to help maintain reliable and accurate reporting products.

Co-ordinate User Acceptance Testing (UAT) for reporting products ensuring that reports and data outputs meet business expectations and function effectively in production scenarios.

Collaborate across business and delivery teamsincluding Underwriting Finance Actuarial Compliance Delivery and Engineeringto embed insights into core processes and drive successful deployment adoption and value realisation.

Contribute to the evolution of reporting standards and best practices helping define templates data dictionaries governance principles and development guidelines that uplift data maturity across Collinson Insurance.

Champion a self-service analytics culture by delivering training clear documentation and ongoing stakeholder engagement ensuring teams can confidently access and apply insights in their work.

Provide clear engaging updates and demonstrations to key stakeholders and Insurance Technology squads maintaining transparency of progress priorities and value delivered.

Stay current with industry trends emerging tools and advancements in data analytics and visualisation ensuring the organisation benefits from modern innovative and future-ready reporting practices.

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Knowledge skills and experience required Technical Knowledge & Skills

Strong proficiency in Power BI (data modelling DAX Power Query creating compelling visualizations).

Strong SQL and/or Python capability for querying validating profiling and troubleshooting complex datasets used in reporting and analytics.

Experience working with large complex datasets including transformed and standardised data structures within data lake or warehouse environments.

Excellent requirements-gathering skills with the ability to challenge clarify and translate business questions into precise analytical and reporting specifications.

Familiarity with project management processes such as Scrum Kanban and Waterfall. Business & Stakeholder Skills

Strong stakeholder management skills with the ability to understand underlying business problems and define concise insight needs.

Experience collaborating with cross-functional teams ideally within insurance or regulated environments (e.g. Finance Actuarial Underwriting Compliance).

Track record of supporting or leading quality assurance/user acceptance testing activities for reporting or analytics products ensuring outputs meet business requirements. Personal Attributes

Excellent communication skills both written and verbal with the ability to present and effectively convey complex data insights to various stakeholders through demos progress updates and insight walkthroughs.

Curious and proactive with a continuous improvement mindset and interest in new technologies and analytics approaches.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at