Service Coordinator
Share
Job Location:
Corona, CA - USA
Hourly Salary:
USD 20 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you highly organized and enjoy a fast pace work environment Do you love the challenge of multitasking various tasks while being detail oriented If so we should talk.
We arePower Plus!A multi-industry leader in providing power when you need it where you need it through intelligent and efficient power solutions. Weve built a 30-year reputation for excellence through our commitment to developing our people providing exceptional relationship-based customer service and giving back to the community. We are a dynamic and entrepreneurial company looking for like-minded individuals to continue to grow and expand our services and to provide a world-class working environment.
Benefits:
- Medical
- Dental
- Vision
- Training and mentoring
- 401(k) with matching
- Paid sick leave
- Paid vacation
SUMMARY
This position plays a critical role in providing an interface between the customer the Account Managers and the Service and Maintenance Technical team.
JOB RESPONSIBILITIES
- Answer phones by 2nd ring.
- Review & respond to new VMs & email.
- Check -in with Account Managers at the beginning and end of shift.*minimally.
- Perform pre-billing tasks including checking and filling out all required company and customer forms and checklists and obtaining required pictures
- Create invoicing for client as required and review and resolve any rejected billing.
- Create all required support documentation for repairs including invoicing reconciliation and collecting on past due invoices.
- Other duties may be assigned as business needs require.
COMPETENCIES/REQUIREMENTS:
- Strong problem-solving and organization skills.
- Ability to identify and resolve questions independently.
- Experience in high level of customer service required.
- One to three years experience in a web based windows environment background a . Outstanding interpersonal and communication skills.
- Ability to follow through to completion of any problem.
- The ability to prioritize & work in a fast-paced environment handles multiple tasks and work under time constraints.
Hourly Pay Range: $20.00 - $26.00
If youve always wanted to really make a difference have your contributions mean something and work for a place where loyalty integrity and hard work still means something we want to hear from you!
Required Experience:
Manager
Key Skills
About Company
Get quality industrial power generator & maintenance service for commercial as well as construction generators, even available on rental, from Power Plus.
