Head of Global Corporate Communications

Who are we

Our mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do whats best for our customers.

Cohere is a team of researchers engineers designers and more who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role

The Head of Global Corporate Communications will lead the Companys global communications strategy and execution with enterprise-wide accountability for the Companys reputation narrative and stakeholder trust. This role is responsible for building shaping and protecting the Companys public profile across all internal and external audiences ensuring clear consistent and credible communications aligned with business priorities and risk considerations. The Head of Global Corporate Communications will serve as a senior advisor to executive leadership providing strategic counsel on complex high- stakes issues and moments of change and ensuring communications decisions support the Companys long-term value creation and strategic objectives.

As our Head of Global Corporate Communications you will:

Organizational Leadership

• Build lead and mentor a high-performing communications organization including internal teams and external agency partners.

• Develop annual operating plans budgets and performance metrics to measure effectiveness and ROI.

• Foster a culture of excellence adaptability accountability and continuous improvement.

External Communications

• Lead the development and refinement of the Companys strategic narrative creating a cohesive and holistic communication strategy that strengthens the Companys public image and reputation.

• Serve as the Companys primary spokesperson on high-stakes matters including crisis and issues management executive leadership changes transactions regulatory developments and other material corporate events.

• Build and maintain strategic relationships with media outlets in all operating and target markets ensuring proactive engagement and positive media coverage of the Companys brand and initiatives.

• Own enterprise reputation management including proactive identification and mitigation of reputational risks across global operations regulatory environments and public-facing issues.

• Collaborate with the Finance team to develop and execute the Companys financial and investor communications strategies including IPO readiness plans.

• Provide strategic counsel to senior executives on external messaging ensuring consistency and alignment with the Companys broader communication goals; offer media training to key executives when necessary.

• Partner with internal leaders in Government Relations Marketing Sales and Investor Relations and Human Resources to ensure seamless and consistent engagement across relevant parties.

• Collaborate with Marketing on the companys social media and digital content strategy ensuring consistency of brand content and visual identity across all business units and platforms both internal and external.

Internal Communications

• Lead all internal communications initiatives including employee engagement through the Companys web pages social media platforms and internal communication channels.

• Lead enterprise-wide efforts to drive strategic clarity alignment and engagement across a geographically dispersed workforce particularly during periods of transformation or change.

• Ensure internal communications reinforce accountability performance expectations and cultural cohesion across regions and functions.

• Collaborate with key internal stakeholders including leaders in Finance Human Resources Government Relations Investor Relations Operations and IT to design cohesive communication strategies that support key organizational initiatives and changes.

This career opportunity may be a good match for you if you have:

• 15 years of senior leadership experience in communications leadership roles preferably in a high-growth or global technology company.

• Experience with devising and executing against a cross-functional communications plan that aligns to business objectives preferably in a B2B environment and for an organization with both upstream and downstream operations.

• Proven success in building teams managing change and driving business results.

• Extensive experience operating in highly matrixed cross-functional environments and influencing senior stakeholders without direct authority.

• Excellent verbal written and presentation skills with the ability to influence stakeholders at all levels.

• Bachelors degree in Communications Business Administration or a related field required. MBA or relevant advanced degree preferred.

If some of the above doesnt line up perfectly with your experience we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process please submit an Accommodations Request Form and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend in-office lunches & snacks

Full health and dental benefits including a separate budget to take care of your mental health

100% Parental Leave top-up for up to 6 months

Personal enrichment benefits towards arts and culture fitness and well-being quality time and workspace improvement

Remote-flexible offices in Toronto New York San Francisco London and Paris as well as a co-working stipend

6 weeks of vacation (30 working days!)

Required Experience:

Director