Senior Collector
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Job Location:
Cincinnati, OH - USA
Hourly Salary:
$ 25 - 27
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
When you work at Cinfed Credit Union you get the opportunity to feel like youve really made a difference. every day. We help our members make the most of their money and reach their financial goals creating a positive impact that reaches across communities throughout the Tristate.
As an employee you will be part of a team who truly cares. We strive to create a family friendly work environment where everyone feels welcome and respected. Through training mentorship and advancement Cinfed is a place where youll have the resources to grow and the opportunity to succeed.
Cinfed is searching for aSenior Collectorbased in Cincinnati OH at ourOakley Headquarters.
WHAT WE OFFER:
- A starting rate of $25.00 to $27.50 per hour dependent on experience
- Named a Cincinnati Top Workplace for 10 consecutive years; work in an environment where your co-workers really do love their jobs!
- Paid training
- Generous 401K match up to 6%
- PTO up to 11 paid holidays
- Opportunities for advancement -we prioritize promoting from within
- Opportunities to volunteer in the community
- Health Vision and Dental insurance available
- Tuition reimbursement
- Gym reimbursement
AN IDEAL CANDIDATE:
- Enjoys helping people and building relationships
- Has strong attention to detail; a focus on accuracy is essential
- Has strong communication skills and ability to work well in stressful situation
- Possesses strong problem solving and negotiation skills
- Possesses excellent customer service skill
- Thrives in a friendly professional work environment
ESSENTIAL FUNCTIONS INCLUDE:
- Assuming responsibility for the effective and professional performance of collection functions including:
- Using effective human relations skills in a difficult situation
- Determining reasons for delinquency and working toward permanent solutions
- Repossessions foreclosures bankruptcies and charge-offs.
- Assuming responsibility for the efficient administration of collection activities
- Ensuring that professional business relationships are established and maintained with Credit Union members.
- Establishing and maintaining effective communication and coordination with Credit Union personnel.
REQUIRED EXPERIENCE:
- High school education or equivalent education is required
- Five plus years of similar or related experience.
- Knowledge of the Fair Debt Collection Act and state and federal laws concerning collection activities.
- Thorough knowledge of collection procedures skip tracing and related laws and regulations.
- Thorough understanding of Credit Union loan products and policies.
- Knowledge of all loan contract terms and agreements.
- Familiar with deposit programs account ownership and casualty insurance.
- Thorough understanding of all court systems (Small Claims Circuit District Bankruptcy).
- Complete knowledge of equity calculations priority of liens and redemption rights.
This is a full-time position. Schedule: Monday-Friday: 8-6pm (rotating shifts); One Saturday a month(hours may vary based on business need)
Pre-employment background (credit criminal and drug) check required.
An Equal Opportunity Affirmative Action Employer M/F including disability/vets
Required Experience:
Senior IC
Key Skills
- Graduate Engineering
- Accounts Administration
- Building Materials
- Customer Support
- Horticulture
About Company
Loans for your family, savings for your future, money for the freedom to enjoy your life and loves. At Cinfed, we believe it all comes back to you.
