Customer Engagement Applications

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

About KLA
KLA is the global leader in process control and yield management solutions for the semiconductor and electronics industries. Were at the nexus of electron and photon optics sensor technology and artificial intelligencedeveloping advanced inspection metrology and analytics systems that help customers accelerate yield and quality in chip manufacturing. For over 40 years our innovations have powered the devices that drive modern life from smartphones and cloud computing to electric vehicles and AI.

Applications Engineer LS/SWIFT Division

The LS-SWIFT Division of KLAs Global Products Group provides patterned wafer inspection systems for high-volume semiconductor manufacturing. Its mission is to deliver market-leading cost of ownership in defect detection for a broad range of applications in the production of semiconductors. Customers from the foundry logic memory automotive MEMS advanced packaging and other markets rely upon high-sample wafer inspection information generated by LS-SWIFT products. LS (Laser Scanning) systems enable cost-effective patterned wafer defect detection for the industrys most sophisticated process technologies deployed in leading-edge foundry logic DRAM and NAND fabs. SWIFT (Simultaneous Wafer Inspection at Fast Throughput) systems deliver all-wafer-surface (frontside backside and edge) macro inspection that is critical for automotive IC MEMS and advanced packaging processes as well as foundry/logic and memory fabs. As an Applications Engineer youll work closely with customers and multi-functional teams to maintain and optimize laser scan tools develop innovative applications and drive improvements for next-generation products. This role combines technical expertise with customer engagement ensuring our tools deliver maximum value in advanced semiconductor fabs.

Job Description/Preferred Qualifications

• Deliver expert technical support that ensures optimal tool performance in customer fabs
• Implement detailed installation plans
• Develop and implement applications that solve customer problems using existing and pre-release products
• Work with engineering teams to resolve hardware/software issues scope feature requests to improve current products and collect requirements for future products
• Coordinate activities with customers and internal teams
• Maintain strategic customer relationships
• Deliver technical presentations and customer training
• Assist sales teams with technical assessments and product specifications
• Travel Required up to 20% to support high-volume manufacturing sites

Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years
• Experience in semiconductor fabrication or equivalent educational experience
• Strong knowledge of semiconductor process flows and defect types
• Experience in system-level troubleshooting diagnostics and reporting
• Cleanroom experience and semiconductor device characterization
• Familiarity with computer operating systems networking and analysis tools

Preferred Skills:

• Strong customer focus and ability to build collaborative relationships
• Motivation to innovate and proactively deliver exceptional customer outcomes
• Proven technical leadership and problem-solving skills
• Excellent communication teamwork and project management skills
• Ability to present technical content to diverse audiences
• Data analysis tools (Excel JMP Minitab Igor Origin ImageJ etc.)

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years

Base Pay Range: $102000.00 - $173400.00 Annually

Primary Location: USA-OR-Hillsboro-Beaverton-KLA

KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical dental vision life and other voluntary benefits 401(K) including company matching employee stock purchase program (ESPP) student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program (EAP) paid time off and paid company holidays and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.

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