System Engineer, Senior ServiceNow CMDB

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

5 Years of proven experience with ServiceNow Discovery CMDB architecture and configuration item lifecycle management.
Strong understanding of IT infrastructure including servers network devices cloud resources and applications.
Hands-on experience with ServiceNow MID Servers probes sensors pattern development IRE and ACC-V agent discovery.
Proficiency in scripting languages such as JavaScript and familiarity with ServiceNows Glide API and platform development best practices.
Experience with automation tools such as Flow Designer Business Rules and Scheduled Jobs to streamline CMDB processes.
Hands-on knowledge of Software Asset Management Professional (SAM Pro) and its health governance practices.
Ability to analyze complex datasets and identify gaps inconsistencies and opportunities for improvement.
Excellent problem-solving skills and a proactive approach to identifying and resolving technical challenges.
ServiceNow certifications (CSA CIS-Discovery CIS-CMDB) are highly desirable.
Able to work flexible hours as required by business priorities
Ability to deliver work which meets all minimum standards of quality security and operability.

JOB SPECIFICATIONS

Qualification:

/ B.E / Graduation in any specialization

Years of experience:

7 years of Experience in

ServiceNow Certified System Administrator and ServiceNow Certified

Additional certifications in ITIL or other relevant frameworks are a plus.

Skills and Capabilities	Details
People Management Skills	N/A
Technical Skills	The following are highlighted entrepreneurial competencies and core expectations for the job/role: Expertise in ServiceNow development: JavaScript GlideScript ServiceNow scripting (client server business rules etc.). Strong experience with ServiceNow ITSM/ITIL modules including Incident Problem Change Asset and Request Management. Experience integrating ServiceNow with external systems and platforms (e.g. API integrations LDAP SSO HL7 interfaces). Familiarity with cloud technologies especially in healthcare environments (e.g. AWS Azure). Knowledge of UI/UX design principles and Service Portal development within ServiceNow. Strong leadership and mentoring abilities. Excellent communication skills with the ability to interact with both technical and non-technical stakeholders. Analytical mindset with a solution-oriented approach to problem-solving. Ability to work in a fast-paced dynamic healthcare environment. Strong problem-solving skills Conflict resolution and negotiation Adaptability and flexibility Leadership and team building Time management and organizational skills
Other Skills	Strong leadership and mentoring abilities. Excellent communication skills with the ability to interact with both technical and non-technical stakeholders. Analytical mindset with a solution-oriented approach to problem-solving. Ability to work in a fast-paced dynamic healthcare environment. Proven ability to complete work make sound decisions and plan and accomplish goals with direction / guidance from leadership Excellent problem solving and analytical skills Willingness to contribute to a positive and inclusive team culture

5 Years of proven experience with ServiceNow Discovery CMDB architecture and configuration item lifecycle management. Strong understanding of IT infrastructure including servers network devices cloud resources and applications. Hands-on experience with ServiceNow MID Servers probes sensor...

5 Years of proven experience with ServiceNow Discovery CMDB architecture and configuration item lifecycle management.
Strong understanding of IT infrastructure including servers network devices cloud resources and applications.
Hands-on experience with ServiceNow MID Servers probes sensors pattern development IRE and ACC-V agent discovery.
Proficiency in scripting languages such as JavaScript and familiarity with ServiceNows Glide API and platform development best practices.
Experience with automation tools such as Flow Designer Business Rules and Scheduled Jobs to streamline CMDB processes.
Hands-on knowledge of Software Asset Management Professional (SAM Pro) and its health governance practices.
Ability to analyze complex datasets and identify gaps inconsistencies and opportunities for improvement.
Excellent problem-solving skills and a proactive approach to identifying and resolving technical challenges.
ServiceNow certifications (CSA CIS-Discovery CIS-CMDB) are highly desirable.
Able to work flexible hours as required by business priorities
Ability to deliver work which meets all minimum standards of quality security and operability.