Senior Manager, Banking Products

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Senior Manager in the Commercial Banking Products team you will be developing innovative solutions in the form of products services or technologies for commercial and small business that solve for evolving needs of the member and employee. You will be instrumental in establishing prioritized roadmaps and ensuring the successful delivery of initiatives that fall within your portfolio. You will be leading a team of product managers with an alignment towards increasing member and employee satisfaction and achieving business objectives by bringing better solutions to this role you will report to the Director Commercial Banking Products.

This is a permanent full-time role that will report to the Director Product - Commercial Banking. Our head office is based in Vancouver but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands when needed.

How Youll Make an Impact:

• Leading coaching and developing a team of product managers by modelling a growth mindset and supporting ongoing professional development
• Defining and driving product strategy and prioritized roadmaps informed by stakeholder input member and employee needs and data-driven insights while balancing performance and risk
• Leading commercial lending and deposit pricing analysis and developing pricing strategies aligned with business objectives and risk appetite
• Owning and managing the commercial product portfolio including overall performance and P&L accountability
• Partnering with peers and senior leaders to identifying and executing opportunities to grow and improve the portfolio across member impact risk technology innovation volume and revenue
• Establishing embedding and continuously evolving strong product management practices across the team
• Diving into execution details when needed to unblock progress and ensure high-quality outcomes

You have:

• 6 years of relevant experience in product management within the financial services industry along with a post-secondary degree in Business or a related field (or an equivalent combination of education and experience); experience in commercial and small business banking is an asset
• Proven experience delivering and managing banking products within complex enterprise and multi-vendor technology environments
• Deep knowledge of product risk management including regulatory considerations across the product lifecycle
• Solid grounding in banking product management practices industry standards and compliance requirements
• Strong understanding of agile product management principles and how to apply them in regulated environments
• Experience with commercial product pricing analytics including margin risk and competitiveness trade-offs is an asset
• Understanding of commercial banking products market dynamics and the broader business banking landscape is an asset
• Ability to translate ambiguity into clear direction priorities and action
• Excellent communication and collaboration skills with the ability to engage diverse stakeholder groups
• Experience incorporating user experience and journey design best practices into banking products is an asset

Bonus points if you have:

• Certification in Product Management or Business Analysis
• Added bonus if you have a Masters Degree in any of the above disciplines

You are:

• You are a strong problem solver whos always curious to explore and analyze feedback data and insights to uncover problems and identify opportunities to act on.
• You build strong relationships with stakeholders. Collaboration and communication are at the core of how you operate.
• You have the ability to work closely with technical internal teams including enterprise architects and systems analysts to create robust requirements for development.
• You have the planning project management and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.
• You are a critical thinker and can lead through influence to build strong teams drive successful product development and deliver value to our members.

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of $116500 - $140000. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

This role is an open vacancy and our hiring process is grounded in fairness transparency and inclusion. We are committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Senior Manager