Patient Navigator AD226

Title:Patient Navigator - AD226

Location: River House -211 SE Caruthers St Portland OR 97214

Schedule:Monday through Friday 8:00AM - 4:30PM (approx).

Wage Range:$23.00 - $29.00 non-exempt hourly

If you are a motivated and dedicated Patient Navigator looking for an opportunity to contribute to an organization making a positive impact we want to hear from you!

At NARA NW youll find a supportive and inclusive work environment where every member of our team is valued and respected. Whether youre passionate about healthcare behavioral health education or social services theres a place for you to make a positive impact.

Company Mission:

The mission of NARA NW is to provide education physical mental health services and substance abuse treatment that is culturally appropriate to American Indians Alaska Natives and anyone in need.

About the Company:

At NARA NW we provide essential services and support to Native American and Alaska Native people empowering them to lead healthy fulfilling lives. As an organization rooted in cultural heritage and community values we offer a unique and rewarding opportunity to make a direct positive impact in the lives of others.

We have over 550 employees in a wide range of programs and services including medical and dental care addiction treatment housing assistance and cultural enrichment programs there are endless opportunities to grow and thrive in your career while making a difference in the lives of others.

Position Summary:

The Social Services Patient Navigator works independently and collaboratively with a team of health professionals to provide members with opportunities to improve self-management abilities health outcomes and satisfaction with health care in a culturally specific manner. The Patient Navigator will provide support navigating complex medical systems and addressing social determinates of health. The Patient Navigator will be responsible for utilizing a closed-loop referral system for documentation and reimbursement processes related to HRSN services.

ESSENTIAL JOB DUTIES:

• Answer and respond to inquiries in the resource/call center.
• Provide patient navigation through health care systems to eliminate barriers to care.
• Assist patients in navigating social services resources and programs.
• Maintain high level knowledge on all internal NARA NW programs qualifications and intake processes.
• Assist patients in connecting with appropriate internal programs.
• Complete documentation in a closed-loop referral system.
• Submit necessary reimbursement/billing information related to HRSN services.
• Build productive relationships with internal and external community partners.
• Help patients keep track of upcoming appointments schedule rides for appointments and support with understanding after care visit information.
• Attend trainings conferences workshops and other meetings as directed by program directors.
• Coordinating appointments with providers to ensure timely delivery of diagnostic and treatment services.
• Arranging language translation or interpretation services.
• Facilitating linkages to follow-up services.
• Assist clients in learning about and accessing cultural resources and activities.
• Monitor well-being of clients in the community setting on a routine basis as determined by service plan (outreach).
• Send/track/ follow-up on referrals to internal and external resources.
• Provide a warm handoff for clients who are being referred to internal and external resources (e.g. attending first appointments with client at health clinic addictions intake housing cultural activities etc.).
• Coordination of care actively initiate and maintain communication and collaboration with all members of clients support system and service team as permitted by the client.
• Maintain thorough accurate and timely documentation as required by agency policy and OARS.
• Participate in multi-disciplinary team meetings to coordinate care.
• Attend all mandatory meetings and clinical supervisions.
• Perform other duties as assigned.

QUALIFICATIONS:

• High School Diploma or General Education Diploma required.
• Certification as a Community Health Worker within 6 months of hire.
• Any satisfactory combination of experience and training which demonstrates recurring knowledge/skill and ability to perform above-described duties.
• Evidence of computer proficiency in Microsoft Office Suite (Word Excel Access and PowerPoint); Publisher Centricity and database management and CAST.
• Availability to work some evenings weekends and special events as needed.
• Ability to persuade clients to take courses of action beneficial to their health and well-being.
• Evidence of ability to convey information clearly effectively and in grammatically accurate way.
• Evidence of ability to gather information and apply it to current situation to arrive at conclusion solve problem or make valid decision.
• Experience working within the Native American/Alaska Native community is considered a plus.
• Ability to travel between multiple sites and locations in a day.
• Ability to pass a pre-employment or for cause drug tests.
• Ability to pass criminal background and DMV checks.
• Must have valid drivers license and active insurance to adhere to company driving policy.
• Current CPR certification within 30 days of hire.
• Drive and have access to their own reliable transportation to perform job.

Whats in it for you

14 Paid Holidays:New Years Martin Luther King Day Presidents Day Memorial Day Juneteenth Battle of Little Big Horn 4th of July Labor Day United Indigenous Day Veterans Day Thanksgiving Day after Thanksgiving Christmas and Employees Birthday!

Benefits: Employees working 20 hours or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical Dental and Vision Insurance through Kaiser Permanente
• 14 Paid Federal Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Referral Program- (Up to $1000 Dollars)
• Company Phone
• Company Laptop
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit FQHC

How to apply:

1. To Quick Apply go to Careers NARA NW ()
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Not required) thats all!
3. Feel free to contact if you have any questions or would like to know where your application is in the process.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission all employees agree to refrain from illicit drug use marijuana use and prescription drug abuse both on and off the addition all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming discussing or promoting the use of alcohol on the job on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NWs sobriety policy all employees volunteers interns and contractors as applicable are required to sign a Drug-Free/Alcohol-Free Workplace Certification Form and NARA NW Modeling Sobriety Policy Form as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the positions activities and requirements the agency reserves the right to modify add or remove duties and assign other duties as necessary.

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25 US Code Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.