RMA failure analysis engineer

Coherent

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profile Job Location:

Shenzhen - China

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

Duties & Responsibilities

Making failure analysis plan for RMA product performing and following analysis progress
Define the failure root cause and corrective action writing FA report and cross training build FA lessons learned database
Handle customer complaint investigation and reporting
RMA data collection and weekly report for RMA status reduce RMA TPT and DPPM
Closely work with R&D for technical discussion to close RMA timely
Work with sales and FAE for technical communication with customer
Work with PE and QA closely for customer quality issue solving
Hold meeting for RMA finding discussion and drive to final closure

Qualification & Requirements

Bachelor or above degree in engineering or science.
Education in the field of Reliability Engineering is prefer.
Min. 5 years working experience in lab or manufacturing environment.
Familiar with semiconductor process and high-end packaging process.
Having mechanics and thermodynamics knowledge is prefer.
Understand quality solutions Minitab or other reliability and statistical analysis software or tool.
Have work experience on product failure analysis.
Fluent English speaking and excellent English writing and reading skill.
Excellent interpersonal and communication skills.
This position requires the person with good engineering common sense high initiative and result-oriented good communication skills and team working spirit.
Strong communication and analytical skills including the ability to develop general concepts into an actionable plan and have the ability to present the results to senior management
Adaptability Customer Focus Innovation Planning and Organizing Problem Solving Decision Making and Continuous Improvement Professional and Technical Knowledge and Skills Reliable and Dependable Results Oriented Teamwork and Positive Relationships Work Standards/Quality/ Details

CultureCommitment

Ensure adherence to companys values (ICARE) in all aspects of your positionat Coherent Corp.:

Integrity Create an Environment of Trust

Collaboration Innovate Through the Sharing of Ideas

Accountability Own the Process and the Outcome

Respect Recognize the Value in Everyone

Enthusiasm Find a Sense of Purpose in Work




Required Experience:

IC

DescriptionDuties & Responsibilities Making failure analysis plan for RMA product performing and following analysis progress Define the failure root cause and corrective action writing FA report and cross training build FA lessons learned database Handle customer complaint investigation and report...
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Key Skills

  • AED
  • Design Management
  • Business Analysis
  • Business Administration
  • Apache

About Company

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Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor ... View more

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