Package Concierge

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Package Concierge Job Description

We are seeking energetic friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Dallas TX. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

We offer a fun work environment competitive pay and exciting rewards based on performance and accomplishments.

Availability: Full-time Part-time

Position Requirements

Excellent verbal and written communication skills
Excellent problem-solving skills
Takes pride and ownership in the position and property
Ability to listen and react quickly to residents and guests requests in a genuine manner
Have at least two year of hospitality experience
Possess amazing interpersonal skills and exceptional guest service abilities
Be organized proactive productive and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance
Think clearly quickly and efficiently and make concise decisions even under pressure

Main Responsibilities

Greet and direct residents and visitors
Acknowledge all residents visitors and vendors at all times
Greet future residents and create a memorable first impression
Check-in future residents and scan their IDs prior to their scheduled tours
Accurately log resident packages
Notify residents when they have a package
Perform package inventory audits
Door-to-door Package Delivery
Exceed residents and guests expectations by providing anticipatory service and ensuring smooth accommodations
Cultivate and retain cohesive relationships with residents guests and the onsite team
Professional telephone etiquette and message delivery
Monitor lobby and package room and maintain organization and cleanliness
Assist in the scheduling and completion of all amenities requests including residents move-ins pet walking dry-cleaning pick-ups and drop-offs grocery and package delivery housekeeping etc.
Ability to maintain confidentiality
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by onsite management

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion is essential to making connections in a culture of service.

Package Concierge Job DescriptionWe are seeking energetic friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Dallas TX. The ideal candidate is passionate about providing exceptional hospitality and guest experience...