Director, Digital Product Management

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Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity

Otis Elevator Company is searching for a seasoned and motivated Director Digital Product Management to drive the innovation evolution and growth of its portfolio of digital products. An ideal candidate will be someone who has led and managed the entire digital / software lifecycle of B2B software products - from inception to EOL - a few times. As Director of Digital Product Management you will be required to define and execute the vision and strategy for Otis portfolio of Elevator Management products ensuring our products meet customer needs stand out in the market and drive significant business growth. You will work collaboratively with a cross functional team of experts to drive innovation be hands-on with core product management activities while also working with cross-functional teams to drive adoption and growth of digital (software) products. You will define align on and own the success of your product portfolio.

This is a unique opportunity for a top performer seeking a high-impact high-visibility position and the ability to influence the future course of Otis.

On a typical day you will:

• Strategic Vision & Road mapping: Develop and articulate a clear product vision and strategy that aligns with customer needs and the companys goals. Oversee the creation and communication of strategic roadmaps to all stakeholders balancing short-term goals and long-term innovation. P&L awareness is a must.

• Market Analysis & User Research: Collaborate with Otis teams to conduct market research and competitive analysis leveraging customer feedback and data insights to identify opportunities for differentiation and growth in Otis products.

• Product Execution & Delivery: Collaborate with design development and project management teams to drive the product development lifecycle from ideation to product definition design & tech reviews to release planning documentation and post-launch analysis ensuring products comply with quality and regulatory standards. Must be capable of hands-on lifecycle management. We follow agile (SCRUM) methods in spirit not just in name.

• Go-To-Market: Collaborate with sales marketing and operations teams to bring new digital products and features to market in multiple Otis regions globally. Activities include collaboration for defining the marketing strategies sales enablement harmonized pricing and more.

• Product Growth: Own the strategy metrics and execution for product adoption and growth globally. Collaborate with sales and marketing teams as required to meet product growth goals.

• Performance Analysis: Define monitor and analyze key performance indicators (KPIs) and metrics to measure product performance and make data-driven decisions for continuous improvement.

• Stakeholder Communication: Serve as a primary interface for customers and external partners and communicate product strategy progress and performance reports to executive leadership.

• Ownership: Define and own the success of your portfolio of digital products.

What you will need to be successful:

• Over 10 years in product management specializing in B2B enterprise tech products.

• Bachelors degree in computer science engineering or related field; MBA or advanced degree preferred.

• Skilled in leading through influence building relationships and managing conflict.

• Strong analytical skills for strategic thinking and aligning product initiatives with business goals.

• Solid grasp of software development processes and tech stack for effective communication with engineers.

• Keen eye for user experience design to enhance user adoption.

• Excellent written and verbal communication skills for diverse audiences.

• Proficient in product management tools like Jira Azure DevOps Product Board etc.

• Experienced with PowerPoint for effective presentations.

• Exposure to AI-driven product management and development.

• Must be available for frequent travel to the New York area with 10% travel quarterly.

Additional Comments:

Given the nature of the position applicants must have authorization to work in the U.S. now and in the future without sponsorship.

What we offer:

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment you and your eligible dependents will receive comprehensive medical prescription drug dental and vision coverage.

• Enjoy three weeks of paid vacation along with paid company holidays

• We provide paid sick leave employee assistance and wellness incentive programs to support your well-being.

• Life insurance and disability coverage to protect you and your family.

• Voluntary benefits including options for legal pet home and auto insurance.

• We offer generous birth/adoption and parental leave benefits as well as adoption assistance to support growing families.

• Pursue your educational goals with our tuition reimbursement program.

• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $170000 - $ may ultimately pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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