Head of Solutions Engineering

Scale is a rapidly growing venture-backed Series E startup that is changing the way the U.S. government builds AI applications. We are looking for a creative customer-facing technical leader to define and execute the technical strategy for our Public Sector business.

As the Head of Solutions Engineering for Public Sector you will be a player-coach and a key stakeholder in our long-term Federal Go-to-Market (GTM) strategy and engineering organization. You will lead mentor and scale a team of world-class Solutions Engineers who serve as the bridge between Scales cutting-edge AI technology and the critical mission sets of the U.S. government.

You will ensure that our customers first experiences with Scales technology are flawless leading prospective agencies through pre-sales pilots with the goal of getting to a Product Yes. Simultaneously you will partner closely with our Federal Engineering and Product teams to refine Scales larger federal product roadmap translating the needs of warfighters and civilian analysts into deployable software features.

You will:

• Build and Lead the Organization: Hire mentor and grow a high-performing Public Sector Solutions Engineering team. You will be responsible for designing the career path compensation models and leveling for the team while providing direct coaching on a day-to-day basis.
• Drive Technical Strategy: Define the technical GTM strategy for the Public Sector. Determine how to deploy resources effectively to close new business and expand the Scale footprint within existing agencies (DoD IC and Civilian).
• Executive Execution: Act as a player-coach. Be ready to roll up your sleeves to prioritize and develop product demonstrations for high-stakes meetingsfrom senior government executives to technical analysts.
• Influence Product: Partner with Federal Engineering and Product leadership to deliver customer pilots according to mission requirements. You will be the voice of the customer balancing specific requirements with recommendations for new AI/ML approaches.
• Evangelize Scale: Represent Scales platform and technology capabilities at major industry events executive briefings and ecosystem forums.
• Operationalize Excellence: Design develop and maintain playbooks demos and other tools for executing successful efficient pilots in secure environments.
• Champion AI/ML Innovation: Leverage deep technical expertise in AI/ML Computer Vision and geospatial data to bridge the gap between complex mission requirements and Scales cutting-edge product capabilities.
• Ability to travel 20% of the time

Ideally youd have:

• Leadership Experience: 8 years of experience in Solutions Engineering or Technical Consulting with significant time spent in a leadership capacity managing teams.
• Technical Background: Strong engineering background preferably in Computer Science Mathematics or other quantitative fields. Proficiency in languages such as Python or Javascript is required.
• Public Sector Expertise: Deep understanding of federal mission sets strategic objectives and the unique challenges of deploying software in government environments.
• Clearance: Active Top Secret clearance.
• Strategic Mindset: Proven track record of strategic planning and advising non-technical sales teams.
• Communication Skills: A world-class communicator with a high degree of technical credibility when speaking with everyone from front-line engineers to C-level executives and General Officers.
• Agility: A strong desire to help build a business in an extremely fast-paced environment. You must be at ease with technology able to quickly pick up new tech stacks and troubleshoot on the fly.
• Travel: Ability to travel x% of the time.
• Advanced Clearance: Active TS Clearance

Nice to haves:

• Growth Stage Experience: Prior experience scaling technical teams during periods of rapid growth or within a consumption-based developer platform.

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

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