Sr Services Manager – Analytics & Tools Leader
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Job Location:
West Chester, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
Senior program manager and project manager for the Hoshin Kanri (HK) demand management workstream. This role sits on the Operations team and is accountable for orchestrating the HK operating cadence Targets to Improve (TTIs) and cross-functional alignment that connects demand management breakthroughs to SQDC outcomes. The role is a strategic integrator across Commercial Engines & Services.Job Description
Roles and Responsibilities
- Supports the Production System HK Demand Management workstream operating cadence (HK Reviews MOR/WOR interfaces) ensuring TTIs are clearly defined rigorously reviewed and acted upon.
- Maintains structure and co-facilitates HK Demand Management routines with senior leaders (EB/ED) driving clarity on TTIs progress risks and decisions.
- Coordinates cross-functional teams (Services SIOP/S&OE Supply Chain Finance DT Commercial) to align on HK Demand Management priorities trade-offs and actions.
- Applies FLIGHT DECK Fundamentals (Operating Cadences Daily & Visual Management Action Planning Problem Solving) to run an effective HK demand management workstream and connect to SQDC improvement.
- Uses structured problem solving (e.g. TAGS problem-solving decision tree) and Kaizen thinking to close gaps on TTIs and critical KPIs ensuring problems are surfaced early and addressed systematically.
- Designs and improves HK review content and visuals (bowlers TTIs A3s) so leaders can recognize status and next actions at a glance focusing on decision-making not just reporting.
- Supports leaders in prioritizing and sequencing breakthroughs and Kaizen activity in the demand value stream balancing resource constraints with impact.
Demonstrates GE Aerospace Behaviors in all HK interactions:
- Respect for People: Facilitates with candor and respect; manages and escalates conflict constructively; coaches to specific standards.
- Continuous Improvement: Continuously improves HK routines content and connections to other Operating Cadences; treats HK as a learning system not a static calendar.
- Customer Driven: Anchors HK demand management priorities and TTIs in customer value and end-to-end value stream impact not internal convenience.
Required Qualifications
- Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience inSupply Chain Industrial Engineering Operations Research Business Data Analytics or related field.
- Demonstrated project management experience leading complex cross-functional initiatives (action planning risk management stakeholder alignment execution).
- Strong facilitation and communication skills including experience engaging and influencing senior leaders (EB/ED).
- Exceptional attention to detail and follow-through in a fast-paced highly dynamic environment.
Desired Characteristics
- Masters degree in Engineering Business (MBA) preferred.
- Experience participating in or running Hoshin Kanri or similar strategy deployment processes (e.g. TTIs X-matrix bowler reviews).
- Experienced FLIGHT DECK practitioner especially in:
- Operating Cadences (MOR WOR HKR DMS)
- Daily & Visual Management
- Action Planning
- Problem Solving (SPS/APPS)
- Experience in a complex industrial or aerospace environment with exposure to demand supply chain or services processes.
- Demonstrated experience working with operating rhythms or governance processes (e.g. MOR/WOR steering committees portfolios).
- Proven track record driving transformational or large-scale change initiatives (e.g. major process redesign model line or multi-site Kaizen roadmap).
- Prior people-leadership experience (direct or indirect) is a plus.
- PMP or equivalent project/program management certification preferred.
- Demonstrated ability to build coalitions navigate resistance (antibodies) and sustain momentum in transformation efforts.
- Prior experience using Miro or other virtual whiteboarding software a plus
- Strong oral and written communication skills. Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document plan market and execute programs. Established project management skills.
Additional Information
GE Aerospace offers a great work environment professional development challenging careers and competitive compensation. GE Aerospace is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
GE Aerospace is mobilizing a new era of growth in aerospace, aviation, and defense engineering. Explore GE Aerospace's commercial and general propulsion powers.
