Assistant Food and Beverage Manager

Corporate Office

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profile Job Location:

Bretton Woods, NH - USA

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Location

Omni Mount Washington Resort & Spa

As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious décor.

Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.

Job Description

To ensure proper training and supervision of all personnel. To deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures at the hotel dining outlets.

Our team members enjoy a wealth of benefits and perks including:

  • Comprehensive healthcare coverage with options for medical dental and vision plans.
  • Paid time off for relaxation and rejuvenation.
  • Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • A great voluntary benefits program that includes: critical illness hospital indemnity and accident coverage life and AD&D insurance legal services and identity theft protection access to whole life insurance telemedicine and pet insurance.
  • Complementary Golf Skiing and Riding.
  • Discounts on dining retail and spa services as well as savings on ski golf rentals and other activities.
  • Support services including an Employee Assistance Program (EAP) TravelConnect for emergencies while traveling and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities

  • To consistently ensure the maximum guest information in the restaurant.
  • Pre-meal meeting conducted with service staff on a daily basis.
  • Supervision of floor during operation.
  • Insure that service personnel follow service scenario.
  • Monitor timing of guest experience.
  • Handle all complaints to the guests satisfaction.
  • To maintain a consistently smooth running operation.
  • Service staff on duty as scheduled.
  • Side-stands fully stocked with equipment..
  • All side-work complete.
  • Coffee and roll warming equipment functioning.
  • Insure station rotation in seating.
  • Assist in seating or service of guests as necessary.
  • Coordinate all functions in dining room during service.
  • To monitor and critique the quality and consistency of the food product.
  • Continuously check food quality and presentation coming from kitchen.
  • Monitor guest satisfaction and comments regarding food.
  • To be familiar with clients so that there is constant recognition of all repeat guests.
  • Reservations reviewed on a daily basis.
  • Reservations checked against the VIP list from the front desk.
  • All special attention details handled properly.
  • To maintain the physical atmosphere and cleanliness of the restaurant.
  • Staffs uniform and appearance meet specifications.
  • Tabletops set to specifications.
  • All menus inspected daily by hostess.
  • During service constantly inspect tabletops side-stations and tray stands.
  • All equipment in good condition and clean.
  • All work areas maintained neat orderly and clean.
  • All lights and music adjusted appropriately for each meal period.
  • To contribute to the profitability of the restaurant through cost control effectiveness.
  • Administrative responsibilities:
    • Monthly budget
    • Monthly volume forecast
    • Weekly volume forecast
    • Weekly schedule
    • Staffing requirements
    • Weekly payroll forecast
    • Payroll computation
    • Food requisitioning
    • Assist in end-of-month inventory
  • Constantly perform positive up-selling techniques with service staff.
  • Expedite table turnover and table resetting.
  • Implement sales promotions and merchandising programs.
  • Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
    • Reconciliation/deposits
    • Charge procedures
    • House charge procedures
    • Check control
    • Walkouts
    • Meal period change
    • Reports
    • Abstracts
  • Know and adhere to all company policies and procedures.
  • Know emergency procedures (including CPR) and work to prevent accidents.
  • Be familiar with and enforce all policies related to liquor liability laws. Specifically:
    • Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.
    • Prohibiting sale of liquor to minors.
  • Perform any and all other duties assigned and/or required by management.

Qualifications

  • Bachelors degree or equivalent experience preferred
  • Must have excellent interpersonal skills.
  • Must provide excellent service to internal and external customers.
  • Must have excellent oral and written communication skills.
  • Must be attentive to detail.
  • Must have excellent computer skills.
  • Must be pleasant and friendly.
  • Ability to work nights weekends and holidays

Omni Hotels & Resorts is an Equal Opportunity Employer


Required Experience:

Manager

LocationOmni Mount Washington Resort & SpaAs grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sen...
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Key Skills

  • Culinary Experience
  • Restaurant Experience
  • Food Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Bartending
  • Guest Relations Experience
  • Management Experience
  • POS
  • Supervising Experience
  • Micros POS

About Company

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Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.

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