Assistant Food and Beverage Manager
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Job Location:
Bretton Woods, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious décor.
Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
To ensure proper training and supervision of all personnel. To deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures at the hotel dining outlets.
Our team members enjoy a wealth of benefits and perks including:
- Comprehensive healthcare coverage with options for medical dental and vision plans.
- Paid time off for relaxation and rejuvenation.
- Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- A great voluntary benefits program that includes: critical illness hospital indemnity and accident coverage life and AD&D insurance legal services and identity theft protection access to whole life insurance telemedicine and pet insurance.
- Complementary Golf Skiing and Riding.
- Discounts on dining retail and spa services as well as savings on ski golf rentals and other activities.
- Support services including an Employee Assistance Program (EAP) TravelConnect for emergencies while traveling and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities
- To consistently ensure the maximum guest information in the restaurant.
- Pre-meal meeting conducted with service staff on a daily basis.
- Supervision of floor during operation.
- Insure that service personnel follow service scenario.
- Monitor timing of guest experience.
- Handle all complaints to the guests satisfaction.
- To maintain a consistently smooth running operation.
- Service staff on duty as scheduled.
- Side-stands fully stocked with equipment..
- All side-work complete.
- Coffee and roll warming equipment functioning.
- Insure station rotation in seating.
- Assist in seating or service of guests as necessary.
- Coordinate all functions in dining room during service.
- To monitor and critique the quality and consistency of the food product.
- Continuously check food quality and presentation coming from kitchen.
- Monitor guest satisfaction and comments regarding food.
- To be familiar with clients so that there is constant recognition of all repeat guests.
- Reservations reviewed on a daily basis.
- Reservations checked against the VIP list from the front desk.
- All special attention details handled properly.
- To maintain the physical atmosphere and cleanliness of the restaurant.
- Staffs uniform and appearance meet specifications.
- Tabletops set to specifications.
- All menus inspected daily by hostess.
- During service constantly inspect tabletops side-stations and tray stands.
- All equipment in good condition and clean.
- All work areas maintained neat orderly and clean.
- All lights and music adjusted appropriately for each meal period.
- To contribute to the profitability of the restaurant through cost control effectiveness.
- Administrative responsibilities:
- Monthly budget
- Monthly volume forecast
- Weekly volume forecast
- Weekly schedule
- Staffing requirements
- Weekly payroll forecast
- Payroll computation
- Food requisitioning
- Assist in end-of-month inventory
- Constantly perform positive up-selling techniques with service staff.
- Expedite table turnover and table resetting.
- Implement sales promotions and merchandising programs.
- Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
- Reconciliation/deposits
- Charge procedures
- House charge procedures
- Check control
- Walkouts
- Meal period change
- Reports
- Abstracts
- Know and adhere to all company policies and procedures.
- Know emergency procedures (including CPR) and work to prevent accidents.
- Be familiar with and enforce all policies related to liquor liability laws. Specifically:
- Dramshop Theory - Prohibiting sale of liquor to intoxicated guests.
- Prohibiting sale of liquor to minors.
- Perform any and all other duties assigned and/or required by management.
Qualifications
- Bachelors degree or equivalent experience preferred
- Must have excellent interpersonal skills.
- Must provide excellent service to internal and external customers.
- Must have excellent oral and written communication skills.
- Must be attentive to detail.
- Must have excellent computer skills.
- Must be pleasant and friendly.
- Ability to work nights weekends and holidays
Omni Hotels & Resorts is an Equal Opportunity Employer
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.
