Account Manager

About This Role:

TheSalesAccount Manager isa highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity andanentrepreneurial mindsetthisindividualpursuesgrowth opportunitiesby engaging with senior leaders and executivesfor Forresters existing accounts composed ofFortune-class companies. With a transparentrepeatable consultative sales processthis roleachievesimpactful outcomesby creating and orchestratingaccount penetration strategies.The Sales Account Manageranticipatesclient needs;understandswhat drives their success;challengesthem to think differently;andprovideshighly valued business insights to enable clients to win serveandretaincustomers. Along the waytheSalesAccount Manager willenjoy the opportunity to drive professional and financial growth.

This rolewill work closely with top executives and their teams gaining a deep understanding of their challenges anddemonstratinghow Forrester can support their mission.Success in thispositionreliesontheability to build trust foster relationships and communicate effectively.

Job Description:

Key responsibilities

• Partner withsenior management (director C-level)clients as a trusted business advisor byleveragingthe companys research on emerging technologies and customer experience.

• Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.

• Maintain theminimumweekly/daily metrics and ensure quota is met.

• Produceaccurateandtimelyforecasts.

• Uncover key business initiatives andengagenew cross-functional buying centers.

• Develop sales opportunities to increase contract value and customer retention.

• Maintain and build relationships with executive-level contacts to understand their business needs andidentifynew opportunities.

• Develop a complete understanding of the companys products and services portfolio to alignappropriate solutionswith client needs.

Skillsand competencies

• Demonstrate urgency and a sense of purpose.

• Anticipate challengesadaptsto setbacks andrespondswell to coaching.

• Adapt communication style to audience needs andlistensactively.

• Leverage data and insights to secure support and commitment.

• Applycritical thinking toanticipatechallenges make data-driven decisions and achieve goals.

• Pursues continuous learning and embrace diverse perspectives.

• Prioritize work effectively to align with organizational goals and follow standard processes.

• Build trust through consistency reliability and strong rapport.

Businessscope impact strategiccontributionand team interaction

• Gain a deeper understanding of Forrester and its operations.

• Develop professionalexpertisewith general guidance for routine tasks and detailed instructions for new challenges.

• Build positive relationships with internal and external stakeholders.

• Complete tasks of moderate scope within established policies and procedures.

• Influence team or project timelinesthrough decisions.

Thoughtleadership andexpertise

• Expand knowledge of the field and company policies to resolve daily tasks.

• Applydomainexpertiseto address routine responsibilities effectively.

Job Requirements:

• A bachelors degreeispreferred.

• Somerelevant/consultativesales experience.

• Experience selling business services toseniorprofessionals in a highly competitive market would be an advantage.

• The ability and willingness to make cold calls and book meetings.

• Proven experience in a similar role specifically with account management achieving quota goals and managing personal sales strategies.

• Effective presentation organization and time management skills.

• A fastlearner who isat ease with technology.

• Excellent verbal and written communication skills.

Were a network of knowledge and experience leading to richer fuller careers. Here were always learning. Whether you want to hone your strengths or discover new ones Forrester is the place to go for it. Its a place where everyone is given the tools support and runway they need to go far. Well be right there beside you every step of the way.