Primary Details

Time Type: Full time

Worker Type: Employee

To act as a business partner with assigned intermediaries in order to profitably grow the business and meet sales and growth targets.

Primary Responsibilities Strategy and PlanningPlan and implement a strategy to penetrate markets though brokers/ and retain high value customers and to eliminate poor performing and grow the channel for sourcing strategies to strengthen relations and enhance Process and ProceduresKeep self-knowledge up to date with current product range and any all personal accreditation levels are met and compliance requirements are adhered Awareness/Customer FocusEstablish and develop relationships and promote company image with key clientsMonitor client and market requirements and client feedback by conducting client calls / internally and externally to promote the Companys interests and aid in identifying new opportunitiesMaintain regular contact with Brokers/Agents (where applicable) to strengthen business relationships and equip Brokers/sales agents with information and tools that support the achievement of new business and retention sales objectives forFacilitate delivery and participate in execution of business plans for assigned agents (where applicable) to achieve agency business goals that are in alignment with the regions profitability and growth expectationsCoordinate event planningAct as primary contact for agency compensation program issuesConduct research and analysis on emerging industry trends issues and competitive intelligence; evaluate operational issues to determine if competitive and PerformanceReview existing portfolios and recommend strategies for increased growthGenerate new business premium and policy growth Assist in the agency appointment process (where applicable) to ensure agency force and book of business is sound appropriate and aligned with business unit profitability and growth and conduct agency reviews using sound and consistent criteria as well as putting actions in place to resolve profitability and service issuesManage program and department budget to ensure costs are kept within budget and any variations are accounted forLearn about new products and understand commission structures for each product in order to enhance the relationships with clientsProvide technical and specialist product expertise to intermediaries on the range of products offeredMonitor and review ones own performance against individual sales targetsFacilitate and implement resolution of business problems and change in a controlled ManagementMay mentor other employeesProvide technical direction leadership and coaching to underwriting professionalsPlan manage and review performance of employees via annual performance review process (where applicable) Preferred Competencies/Skills Ability to delivery on agreed targets Sales ability and technique Customer service and relationship building skills. Proven ability to identify and develop opportunities for business growth and profitability Proven ability to motivate others to seek opportunities and innovative approaches Ability to develop strong business relationships Superior verbal and written communication skills and the ability to use them to influence others and facilitate action Ability to evaluate analyze and resolve complex problems Ability to understand financial reports including budgetary guidelines and project expenditures Proficiency in Microsoft Office applications Preferred Education Specifics Relevant tertiary qualifications (basics of Insurance) Preferred Experience 10 years plus experience within customer service/sales environment Preferred Knowledge Broad knowledge of insurance sales/business development function/ Liability line/ Property/ Casualty lines. Comprehensive knowledge of and ability to effectively market Regional Insurances capabilities services and competitive advantages QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:We are customer-focusedWe are technical expertsWe are inclusiveWe are fast-pacedWe are courageousWe are accountableWe are a teamAll employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

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Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.