Windows Server OS JWICS Support

Knowesis is currently seeking an exceptional Windows Server OS - JWICS Support professional to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services (ITSS) Bridge contract.

To be eligible for this position candidates must have a TS/SCI security clearance and possess United States Citizenship without the need for sponsorship both now and in the future. Applicants without proof of United States Citizenship will not be considered due to the positions security clearance requirements.

The Job Duties and Responsibilities include but are not limited to the following:

• Engineer design install configure and optimize Windows Server operating systems for the Joint Worldwide Intelligence Communications System (JWICS) Top Secret/Sensitive Compartmented Information (TS/SCI) network
• Provide system and engineering support for Windows Server infrastructure on the JWICS network for documented and approved projects and tasks
• Ensure all engineered Windows Server solutions are in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) Department of Defense (DoD) and OIG policies and standards for TS/SCI systems
• Ensure engineered Windows Server solutions are designed to maintain the highest availability and service dependability on the JWICS network
• Maintain existing and as required develop new documentation that includes Standard Operating Procedures (SOPs) and System Architecture Guides and Diagrams adhering to organizational templates policies and standards for JWICS Windows Server systems
• Perform root cause analysis of critical Windows Server outages and incidents on JWICS engineer permanent solutions and coordinate implementation
• Support the OIG Project Management Office (PMO) and Enterprise Architect (EA) during requirement analysis to develop technical solution options for JWICS Windows Server infrastructure
• Provide OIG management with proposed configurations optimizations and system improvement plans for JWICS Windows Server platforms
• Work with the OIG PMO to establish and meet project milestones to ensure all solutions meet documented customer requirements and are within project scope
• Follow all OIG Change Management and Engineering Review processes and ensure changes are completed according to the project and release manager schedule for JWICS Windows Server systems
• Work as part of a project team to engineer and develop migration plans for existing Windows Server services ensuring minimal service interruption on JWICS
• Engineer and design Windows Server hardware and software solutions as required to ensurethe capacity and availability of OIG services on JWICS
• Engineer install configure optimize support and design Windows Server solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) for JWICS
• Perform installation configuration and administration of Windows Server operating systems in physical and virtualized environments on JWICS
• Configure and manage Windows Server roles and features including Active Directory Domain Services Domain Name System (DNS) Dynamic Host Configuration Protocol (DHCP) file services print services and Internet Information Services (IIS)
• Manage and administer Microsoft Active Directory including user accounts group policies organizational units and security groups on JWICS
• Create and manage Group Policy Objects (GPOs) to enforce security policies and configuration standards on JWICS
• Apply Security Technical Implementation Guides (STIGs) patches updates and security fixes to Windows Server systems following established change management procedures on JWICS
• Monitor Windows Server performance capacity and availability on JWICS and proactively address issues
• Perform Windows Server system backups and restoration procedures on JWICS
• Troubleshoot and resolve Windows Server issues including boot problems service failures and performance degradation on JWICS
• Configure and manage Windows Server clustering and high availability solutions on JWICS
• Implement and manage Windows Server Update Services (WSUS) for patch management on JWICS
• Configure and support file and print services on Windows Server systems on JWICS
• Manage storage allocation and disk management for Windows Server systems on JWICS
• Coordinate with virtualization specialists for Windows Server virtual machine deployment and management on JWICS
• Create and maintain Windows Server system documentation including configuration guides troubleshooting procedures and runbooks for JWICS
• Provide technical support and guidance to users and help desk staff for JWICS Windows Server issues
• Utilize remote administration tools to analyze and resolve Windows Server workstation and server issues on JWICS
• Maintain strict adherence to all Sensitive Compartmented Information security protocols and procedures
• Meet OIG established service level metrics and performance standards for JWICS Windows Server operations
• Travel within the Continental United States (CONUS) and the National Capital Region (NCR) may be required to attend meetings conferences and training

Required Qualifications:

• Bachelors degree from an accredited university in computer science information systems information technology engineering or a related technical field
• Minimum of 7 years of experience in Windows Server administration systems engineering or related technical support roles
• Extensive experience with Microsoft Windows Server operating systems (Windows Server 2012 Ror later)
• Experience working in classified environments specifically with Top Secret/Sensitive Compartmented Information systems
• Experience with JWICS (Joint Worldwide Intelligence Communications System) network operations and support
• Experience with Active Directory Domain Services administration including user management group policies and organizational units
• Experience with Windows Server roles and features including DNS DHCP file services print services and IIS
• Experience with Group Policy Object (GPO) creation and management
• Experience with Windows Server patch management and Security Technical Implementation Guide (STIG) compliance
• Experience with Windows Server performance monitoring capacity planning and optimization
• Knowledge of Department of Defense Security Technical Implementation Guides (STIGs) and compliance requirements for TS/SCI Windows Server systems
• Experience with Public Key Infrastructure (PKI) and Host-Based Security System (HBSS) implementation in classified environments
• Experience with change management and engineering review processes in classified environments
• Experience with Windows Server in virtualized environments (VMware Hyper-V)
• Strong documentation skills and ability to create technical documentation Standard Operating Procedures (SOPs) and system architecture diagrams
• Experience working in a government or DoD environment with classified systems
• Strong analytical and problem-solving skills with attention to detail required for classified operations
• Excellent communication skills and ability to provide technical support and guidance
• Current Top Secret/SCI security clearance or ability to obtain and maintain TS/SCI clearance

Preferred Qualifications:

• Information Assurance Technician (IAT) Level I or higher certification in accordance with DoD 8570.01-M guidance (Security Plus GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) or similar)
• Microsoft Certified Solutions Expert (MCSE): Server Infrastructure or Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 or later
• Information Technology Infrastructure Library (ITIL) v3 or later certification
• Experience with Defense Information Systems Agency (DISA) Joint Service Provider (JSP) Data Center environments
• Experience with PowerShell scripting for Windows Server administration and automation
• Experience with Windows Server clustering technologies (Failover Clustering Network Load Balancing)
• Experience with Windows Server Update Services (WSUS) administration
• Experience with backup and disaster recovery solutions (Veritas NetBackup) for Windows Server systems
• Experience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM)
• Experience with Assured Compliance Assessment Solution (ACAS) vulnerability scanning for Windows Server systems in classified networks
• Experience supporting multiple classification levels (JWICS SIPRNet NIPRNet)
• Experience with Microsoft Exchange SharePoint or Microsoft Structured Query Language (SQL) Server on Windows Server platforms
• Experience with storage area networks (SAN) and network-attached storage (NAS) integration with Windows Server
• Project management experience and ability to serve as Project Lead for Windows Server initiatives
• Masters degree in computer science information systems information technology engineering or a related technical field
• Multiple Microsoft certifications across different Windows Server technology areas

Benefits:

• Health (Preferred Provider Organization (PPO) & High Deductible Health Plan (HDHP) Insurance
• Dental
• Vision
• Short-Term Disability (STD) & Long-Term Disability (LTD)
• Basic Life Insurance
• 401k Company Match & Voluntary Products

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.