Behavioral Health Navigator (40 Hours, Days)

Position: Behavioral Health Navigator - LMHC LICSW Licensed Psychologist

Department: Behavioral Health

Schedule: Full Time 40 hours Days

POSITION SUMMARY:

At Boston Medical Center - South we are committed to improving the health of our communities by delivering exceptional personalized health care with dignity compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences needs and values.

If you are seeking a fast-paced challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do our organization may be a good fit for you.

As a Behavioral Health Navigator (BHN) you will work with an interdisciplinary team of medical professionals to determine the appropriate care of all patients who are present to the Emergency Department in behavioral health crisis. BHNs collaborate with outpatient providers DMH DCF families schools etc. to determine the needs of each patient and to ensure that the patients are receiving the best most effective care available.

Essential Responsibilities & Duties:

• Performs confidential interviews both in person and via telemedicine with patients to assess the needs of patients from referrals directed by Emergency Department physicians.

• Confers with related health professionals in relation to the need for interdisciplinary information sharing and treatment planning and uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the patient.

• Documents assessments interventions and plans related to the patients confidential medical record in accordance with HIPPA industry and compliance standards.

• Provides education/consultation as needed to other mental health care team members and to health care consumers.

• Maintains current up-to-date knowledge of regulatory requirements.

• Provides education and support for clients to engage in their care improve health literacy and/or change their health behaviors (e.g. diet medication adherence compliance with doctors visits).

• Collaborates with the Physician and clinical staff to identify high risk medical/social management patients.

• Makes referrals to community agencies when appropriate.

• Identifies potential legal or risk management issues and discusses with their supervisor.

• Other duties and responsibilities as assigned.

JOB REQUIREMENTS

EDUCATION:

• MSW or Masters in Counseling.

• Doctorate in Psychology or Social Work preferred.

CERTIFICATIONS REGISTRATIONS AND LICENSURES:

• Licensure at the independent level in the state of Massachusetts

• Licensed Psychologists Licensed Independent Clinical Social Workers (LICSW) or Licensed Mental Health Counselors (LMHC) are required.

EXPERIENCE:

• 2-3 years of direct diagnostic experience.

KNOWLEDGE & SKILLS:

• Skilled in the assessment diagnosis and disposition of Behavioral Health patients.

• Knowledgeable about services available to Behavioral Health patients.

• Computer skills are essential.

• Ability to work in a fast-paced environment.

• Ability to communicate effectively with internal and external customers with respect to differences in cultures and values.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.