Room Attendant | JOB DESCRIPTION |
DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt
JOB SUMMARY |
This is a seasonal position starting mid May and ending mid September. The Room Attendant ensures that guest rooms are clean comfortable and inviting creating a home-away-from-home experience for guests. This role is responsible for maintaining cleanliness and order in guest rooms and bathrooms replenishing supplies and providing friendly attentive service. The Room Attendant plays a key role in delivering exceptional hospitality and ensuring guest satisfaction.
QUALIFICATION STANDARDS |
Education & Experience:
Previoushotel housekeeping or laundry experience preferred.
Good communicationskillsdesired.
Ability to work independently and as part of a team.
PhysicalRequirements:
Ability to move lift carry and place objects weighing up to 35 pounds withoutassistanceand over 35 pounds withassistance.
Ability to push and pull loaded housekeeping carts and other equipment.
Frequent bending twisting pulling and stooping.
Ability to stand kneel or walk for extended periods across an entire shift.
General Requirements
Maintain a professional appearance and demeanor at all times.
Comply withsafety and security policies including proper lifting techniques and PPE use.
Ability toworkflexible schedules including weekends and holidays.
Provide friendly and courteous service to guests and team members.
DUTIES & FUNCTIONS |
Fundamental Requirements:
Clean hallways stairwells elevators and public areas; remove debris and room service trays.
Keep housekeeping closets stocked with linens and supplies;maintaincleanliness and organization.
Assistroom attendants with stripping beds heavy lifting and priority requests.
Remove trash andsoiledlinen from guest floors and transport todesignatedareas.
Deliver guest amenities and special requests (e.g. rollaway beds cribs refrigerators extra linens).
Complete assigned cleaning projects (daily weekly monthly quarterly).
Report maintenance issues and complete work orders as needed.
Report and log any lost and found items according to hotel policy.
Clean lobby public restrooms and fitness areas.
Assistin laundry operations when.
Follow all safety protocols including hazardous material handling and lockout/tag-out procedures.
Provide courteous and promptassistanceto guests; answer questions and escalate concerns when necessary.
Perform otherduties asassigned by management.
In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $15.92 - $16.50 dependent on experience.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Responsibilities Receive accommodation reservations from visitors and take the details of all arriving guests including payment information. Provide informatio...