Inside Sales

Role and Responsibility:

• Responsible for service review content and process and for meeting assigned sales targets.
• Consult with each customer within two business days of service request completion via phone or Microsoft teams using Customer Portal ( )
• Activities assigned to this role include estimating completion of operative quotes and customer follow up on quotations especially for screen and select customers and unassigned customers.
• Reassign opportunities to other sales resources as appropriate. Develop competency and use processes and tools which are provided for this role.
• Refer opportunities for other products to other salespeople by creating sales cases
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients and maintaining existing relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Offering after-sales support services
• Recording and maintaining client contact data
• Complete sales administration responsibilities including developing and maintaining account profiles utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services technologies operation and processes.
• Awareness of ISO 14001 & 45001 Standards

KPI:

• Achievement of Target
• Achievement of Commercial Targets viz. Margins AR and AP
• Service Review Punctuality
• Conversion to Orders of Operative Quotes
• Development of the new Customers

Qualifications :

Education Required: B.E (Mechanical/Electrical)/ Diploma (Mechanical/Electrical)

Professional Experience Required (Max Min.): 3 - 4 yrs.

Competencies and Skills Required:

• Customer focused with excellent communication skills
• Organized and efficient Time Management Skills
• Team Player
• Negotiation Skill
• Presentation Skill
• Communication Skill
• Business Understanding
• Basic technical Knowledge

Additional Information :

Work Environment (Office/Factory/Site): Office 80% Customer Meeting 20%

Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Remote Work :

No

Employment Type :

Full-time