Step into a leadership role where your passion will be the foundation for inspiring your team to achieve operational excellence. While this role will have a primary focus on one outlet or department the expectation is that the manager will assist and lead across all food and beverage venues as business needs require.
The Food & Beverage Manager plays a key role in leading service excellence guest satisfaction and team development while upholding luxury service standards regulatory compliance and brand expectations.
This role will be responsible for overseeing all Banquet and Event operations to ensure flawless execution exceptional guest service and efficient use of resources. This role leads the banquet team coordinates with multiple departments and serves as a primary point of contact for clients to ensure all events meet company standards and client expectations.
The key responsibilities for this position are: Please note this is not an exhaustive list. Within the Auberge family our team members are encouraged to find new ways to support the business their guests and their fellow team members.
Plan organize and manage all banquet and event operations ensuring events are executed according to Banquet Event Orders (BEOs).
Lead supervise and support banquet captains and banquet team providing direction scheduling and performance feedback.
Serve as the main liaison between clients sales/events team kitchen bar and hotel management to ensure seamless communication and execution.
Communicate directly with clients before and during events to address requests resolve issues and ensure overall guest satisfaction.
Oversee room setups service flow and event timelines to ensure high service standards.
Manage labor costs staffing levels and scheduling to align with business needs and budgets.
Provide coaching training and daily leadership to food and beverage team members through our ENRICH values
Ensure all standard operating procedures (SOPs) are followed consistently
Deliver exceptional guest experiences across all assigned outlets
Monitor food and beverage quality service standards and presentation throughout events.
Oversee beverage operations including consumption tracking compliance with alcohol service policies and coordination with the bar team.
Review approve and finalize banquet checks; ensure accurate posting of charges to master accounts.
Ensure completion and review of event reports distributing them to appropriate department heads and following up as needed.
Train team members on menus products and service knowledge so they can confidently engage with guests
Proactively anticipate operational needs resolve issues and maintain smooth service flow
Support cleanliness organization and visual appeal of all food and beverage spaces
Maintain clear professional communication with service and management teams
Ensure all items are properly stocked and inventory levels are maintained
The starting range for this position is $80K. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors such as experience and education.
Qualifications :
Required Qualifications
Current Food Handlers Card
RBS Training Required
Must be of minimum age to serve alcohol.
Minimum 2 years of management experience
Demonstrated ability to lead by example and provide excellent customer service
Strong communication and organizational skills
Basic computer skills
Ability to multitask with strong attention to detail
Ability to thrive in a fast-paced environment
Team-oriented mindset
Demonstrates initiative and follow-through
Ability to work a flexible schedule including weekends and holidays according to department needs.
Ability to obtain relevant state and local government certifications such as food handlers certificate or alcohol training certifications as applicable to the position.
Preferred Qualifications
Minimum of 35 years of banquet or food & beverage management experience preferred.
Prior experience as a Banquet Captain or supervisory role strongly preferred.
Bilingual (English/Spanish) preferred.
Strong leadership organizational and communication skills.
Proven ability to manage multiple events simultaneously in a fast-paced environment.
Knowledge of food and beverage operations service standards and alcohol regulations.
Strong problem-solving and decision-making skills.
Education: High school diploma or equivalent
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
SRGA Resort LP is an Equal Opportunity Employer M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
SRGA Resort LP is an Equal Opportunity Employer M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
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