Founded in 1910KONEis a global leader that provides elevators escalators and automatic building doors as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our worlds cities better places to live by providing innovative solutions that help make peoples journeys safe convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as aninnovation and sustainabilityleader with repeated recognitions byForbes Corporate Knights for clean capitalism and others.
Are you ready to take the next step in your career and join our team as aField Supervisorfor KONE Mexico based in Monterrey
Do you have a strong background in technical operations and field service leadership
Are you passionate about ensuring safety operational efficiency and excellent customer service
Do you thrive in a dynamic fast-paced environment where you lead and support a team of technicians
Are you comfortable being the go-to expert for technical issues and customer satisfaction in your area
Can you manage maintenance operations costs and drive revenue growth through service repairs and callouts
Do you have strong leadership skills and a hands-on approach to team development performance tracking and scheduling
If you answered YES to these questions we have a great opportunity for you!
As a Field Supervisor you will be accountable for the safe high-quality and efficient installation of KONE solutions ensuring execution aligns with the agreed scope of work schedule and budget. You will play a critical role in leading installation teams preparing sites for execution and ensuring readiness for customer and maintenance handovers.
In this role you will act as the main on-site representative of KONE coordinating closely with customers builders contractors Sales CSE and Project Managers to ensure a smooth and interruption-free installation process. You will actively promote standardized ways of working and continuous improvement in line with Lean principles.
In this role you will:
Ensure safety quality and productivity throughout installation and handover activities addressing and correcting any non-conformities.
Lead and coordinate installation teams ensuring the correct use of KONE installation methods tools and risk assessments.
Proactively manage site preparation and readiness including site visits audits and resolution of issues with customers and stakeholders.
Verify the site execution plan and manage field costs as part of the pre-delivery review and throughout installation.
Ensure installation deliverables are completed and verified according to KONE standards.
Serve as the primary point of contact for customers regarding site management ensuring proactive clear and professional communication.
Support smooth customer and maintenance handovers by ensuring site and documentation readiness.
Drive continuous improvement of installation flow by preventing interruptions and optimizing on-site execution.
This position is ideal for a strong field leader who thrives in dynamic site environments values safety and quality and enjoys coordinating teams and stakeholders to deliver successful installation projects and high customer satisfaction.
We have the courage to hire great people from a wide variety of backgrounds not just becauseitsthe right thing to do but becausewe believe diversity drives innovation:
We value your authentic self
Diversityequityand inclusion is embedded in our strategy and values
Collaborativecreativeand supportive work environment
Passionate about safetyqualityand innovation
We care about the communities where we live and work
Just some of our many benefits include:
Competitive salary
Opportunities to learn and grow
Comprehensive health and wellness plans for the entire family
More benefits than required by law
Come share your passion and energy to make a positive impactatKONE for our customers andyourcareer!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federalstateor local protected class.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... View more