Engineer III (Service Transition Associate)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Connecting clients to markets and talent to opportunity
With 4300 employees and over 400000 retail and institutional clients from more than 80 offices spread across five continents were a Fortune-100 Nasdaq-listed provider connecting clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.
At StoneX we offer you the opportunity to be part of an institutional-grade financial services network that connects companies organizations and investors to the global markets ecosystem. As a team member youll benefit from our unique blend of digital platforms comprehensive clearing and execution services personalized high-touch support and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.
Responsibilities
Job purpose
The Service Transition cum Release Manager is responsible for planning coordinating and managing the transition of new or changed IT services into the production environment with minimal disruption. The role ensures that releases are properly controlled and that services meet business expectations. This position requires strong experience in ITIL practices release & deployment management and hands-on knowledge of Microsoft Azure cloud services.
Key Responsibilities:
Service Transition:
- Lead and manage end-to-end service transition activities for new or changed services.
- Ensure that all service transition deliverables are completed as per defined quality standards and timelines.
- Coordinate with project managers architects development operations and security teams to ensure smooth transition of services to BAU (Business As Usual).
- Develop and maintain transition plans risk assessments and readiness checklists.
- Conduct Post Implementation Reviews (PIRs) and ensure lessons learned are captured and acted upon.
Release Management:
- Plan schedule and manage software releases updates and patches across environments.
- Maintain the release calendar and ensure alignment with business and IT stakeholders.
- Ensure proper change and version control mechanisms are in place.
- Implement and improve release automation pipelines (CI/CD) leveraging Azure DevOps or other tools.
- Coordinate release approvals documentation and communications.
Cloud-Specific Responsibilities (Azure):
- Manage releases and service transitions in Azure cloud environments.
- Support provisioning deployment and configuration activities using Azure-native tools and automation.
- Ensure Azure policies governance and security requirements are adhered to during transition and release activities.
- Collaborate with cloud architects to optimize service deployment strategies.
Qualifications
To land this role you will need
- 3 or more years of IT experience with an exposure to Service Transition and Release Management.
- Strong knowledge of ITIL v3/v4 particularly Service Transition and Change/Release Management.
- Experience managing releases in Agile DevOps and hybrid environments.
- Hands-on experience with Microsoft Azure (Azure DevOps ARM templates Azure Automation etc.).
- Familiarity with CI/CD pipelines version control systems (e.g. Git) and deployment strategies (blue-green canary rolling).
- Excellent stakeholder management and communication skills.
- Experience with monitoring and incident management processes post-release.
Preferred Certifications:
- Good to have : ITIL v4 Foundation
- Good to have : Microsoft Certified: Azure Administrator Associate or Azure DevOps Engineer Expert
Working environment
- Hybrid- 4 Days in office / Week
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
We are an institutional-grade financial services franchise that provides global market access, clearing and execution, trading platforms and more.
