Financial Senior Analyst

Reporting directly to Asia Finance Shared Service Team Leader the Financial Senior Analyst is primarily accountable for general accounting and reporting through timely and accurate service delivery.

Position Reponsibilities:

The job holder is responsible to learn coordinate and work closely with business unit in migrating accounting and finance processes which includes process documentation creating comprehensive step-by-step procedure of each processes learned

• Assist the leader and the project team in identifying processes that can be migrated in MBPS. Assess based on migration criteria and provide feedbacks and inputs as necessary.
• Assist the leader in providing updates in the migration.
• Serve as the contact person of the project team in getting regular updates challenges encountered results monitoring of the parallel run
• Learn the processes to be migrated and provide timely process documentation following the standard MBPS format as aligned with the Control Tower.
• Serve as the business unit point of contact for any process issues or task specific queries.

The job holder is responsible to train junior team members of the processes already migrated. Ensure complete transfer of knowledge through theoretical training reverse shadowing and guide the team members from parallel run to go-live.

• Serve as the go-to person of the specific location in terms of the knowledge of the processes
• Create training plan for new joiners
• Assist the leader in task allocation and ensuring that all members are well trained and efficient enough to handle live production
• Provide timely feedback on team members for the perusal of the leader
• Provide coaching and additional training for items that needs further clarification prior to raising to the BU.

The job holder will be given few processes that will be subject to his/her review on top of his/her daily monthly production work. It will part of her responsibility to monitor junior team members work ensure error-free submission and be accountable for the processes subject to his/her review.

• Ensure that all processes/deliverables for the day have undergone internal review process prior to BU submission
• Follow the quality checklist as documented during migration. Ensure that al lteam members adhere to the signed of process documentation.
• Assist the leader in providing root cause analysis and action items for incidents encountered during the month.

• Accounting and Reporting

The job holder will be allocated with processes not limited to:

• finance operations transactional in nature but has financial impact (e.g. Invoicing Credit Card Refund Daily Matching of Premium)

Accounting Operations responsible in preparing uploading of Journal Entry to facilitate month-end closing activities. Reconciliation of accounts and balance sheet items for regulatory requirements

Management Reporting to support needs of different internal or external parties.

Required Qualifications:

• Bachelor Degree in Accounting or Finance or any related field
• Minimum of 3 years of related work experience
• Extensive experience in account analysis and reconciliation
• Proficiency in MS Office specifically in MS Excel
• Strong interpersonal and English (written and verbal) communication skills
• Ability to work independently self-motivated resourceful and a team-player

Preferred Qualifications:

• Excellent analytical research and problem-solving skills
• Comprehensive knowledge in expenses management payment systems and operations
• Solid interpersonal skills to interact with establish relationships with the international business units.
• Makes decisions in the absence of rules and /or in complex situations
• Strong time management skills with the ability to be flexible to changing environments.
• Ability to work independently and willing to collaborate with other team members.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .