Software Engineering, Agentic AI Internship
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry! We reinvented customer service brought real 5G to the nation and now were shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding so consider the career opportunity below as your invitation to grow with us make big things happen with us above all #BEYOU with us. Together we wont stop!
Get hands-on experience trainingand a leg up on a bright future.
Learn. Achieve. Build a Career.T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 11-week paid learning experience during which youll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. Youll contribute your creativity and outstanding ideas while working alongside T-Mobile employees. Well give you hands-on projects and the chance to create an immediate impact.
What Its Like:
This role is critical in designing building and scaling the core execution engine that powers T-Mobiles IntentCX agentic AI experiences across mobile apps web platforms and customer support channelsincluding both text and voice interactions. You will architect and implement software systems that enable AI-driven decisioning orchestration and dynamic customer engagement at massive scale.
What Youll Do:
You will build and iterate on the software components that power T-Mobiles IntentCX program. You will build across modalities (chat and voice) using OpenAIs chat and realtime voice models. You will focus on either customer service helping to answer questions and integrate customer data OR on how T-Mobile sells its products. You will have a direct impact to hundreds of thousands of customer interactions every day!
Key Responsibilities:
Working closely with AI/ML engineers platform engineers and product teams you will create reliable high-performance components that allow our agentic AI to plan act and respond intelligently in real time across conversational modalities. This includes developing microservices workflow engines and integration layers that connect large language model (LLM) reasoning with network billing account and support systems.
What It Takes:
Coding experience (Python is usually key for AI work)
Understanding of how APIs work
Problem-solving mindset: you need to figure out what customers actually need not just build cool tech
Communication skills to explain technical work to non-technical stakeholders
Ability to work cross-functionally with product engineering and business teams
Comfortable with ambiguity: AI projects rarely have clear-cut answers
Experience with LLMs prompt engineering or chatbot frameworks
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Candidates must be currently enrolled in a degree program and have at least one semester remaining following the internship
Employees of T-Mobile or Metro by T-Mobile are ineligible for internships
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidates actual pay will be based on experience/location.
Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Intern
Key Skills
- React Native
- AI
- Enterprise Software
- React
- Node.js
- Redis
- AWS
- Software Development
- IOS
- Team Management
- Product Development
- Mobile Applications
About Company
Grow Your Career. Grow With One Join Us #WeAreOne We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 […] ... View more
