Scrum Master

Position Description:

Scrum Master

onsite 3 days per week in Ottawa office
Security Clearance: reliability granted or eligible for reliability clearance

We are hiring a Scrum Master to support one or more Agile delivery pods within a large-scale enterprise transformation program delivering a modern Knowledge Management (KM) solution including AI-enabled capabilities.

In this role you will work directly with delivery teams and Product Owners to support backlog-driven execution facilitate Scrum events manage delivery flow and reinforce discipline around priorities and scope. Teams will be delivering a mix of platform integration and AI-enabled functionality and you will help ensure work progresses in a predictable transparent and well-managed manner within a scaled Agile delivery model.

You will operate within a broader program structure that includes Agile Coaches and a Project Management Office (PMO) with your focus on day-to-day team delivery backlog discipline and continuous improvement at the pod level.

Your future duties and responsibilities:

Scrum Facilitation & Team Support
-Facilitate core Scrum ceremonies including sprint planning daily stand-ups sprint reviews and retrospectives.
-Support teams in applying Scrum principles roles and practices consistently.
- Foster a collaborative team environment that supports self-organization and accountability.

Backlog & Flow Discipline
-Support Product Owners with backlog refinement story readiness prioritization and sprint commitment.
-Help teams maintain focus on sprint goals and agreed priorities.
-Monitor flow of work to identify unplanned or ad-hoc activity that may impact delivery commitments.

Managing Unplanned Work & Scope Integrity
-Help teams recognize and surface unplanned work as it arises.
-Support conversations with Product Owners and stakeholders to ensure new requests are assessed prioritized and routed through appropriate backlog or scope control processes.
-Reinforce transparency around trade-offs when additional work is introduced.

Impediment Management
-Identify track and support the resolution of impediments affecting team delivery.
-Escalate cross-team or systemic impediments through appropriate channels when required.
-Encourage proactive identification of issues impacting delivery.

Continuous Improvement
-Facilitate retrospectives that result in actionable improvements.
-Support teams in experimenting with and adopting improvements to their ways of working.
-Reinforce Agile values and a continuous improvement mindset within the pod.

Cross-Team Coordination
-Coordinate with other Scrum Masters to manage dependencies and alignment across pods.
-Support participation in Scrum-of-Scrums or similar coordination forums as required.
-Ensure team-level activities align with program cadence and delivery expectations within a Scaled Agile Framework.

Required qualifications to be successful in this role:

-5 years of experience working as a Scrum Master on Agile software or digital delivery teams.
-Demonstrated experience supporting teams that actively apply Scrum principles and practices.
- Strong facilitation communication and conflict resolution skills.
-Experience working with Product Owners and cross-functional delivery teams.
-Solid understanding of Agile metrics and team-level delivery reporting.
-Scrum Master certification (e.g. Certified ScrumMaster (CSM) Professional Scrum Master I (PSM I) or equivalent).

Preferred
-Experience supporting delivery of data-driven or AI-enabled digital products.
-Experience working in large-scale or multi-team Agile programs.
- -Familiarity with Agile tools used for backlog and sprint management (e.g. Azure DevOps Jira).
- -Exposure to complementary Agile practices (e.g. Kanban DevOps continuous improvement techniques).
-Experience working within a Scaled Agile Framework (SAFe) or other enterprise-scale Agile delivery models.
-Advanced Scrum Master certification (e.g. PSM II CSP).

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $90000$140000. This role is an existing vacancy.

#L1-YH1

Skills:

• DigitalTransformationConsultng
• English
• Product Owner
• Scrum Master
• French

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.