Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy UT 84070

SCHEDULE

Full time

To be effective an individual must be able to perform each job duty successfully.

• Apply knowledge to implement DR programs and improve methodologies documentation and technical processes.
• Analyze data to produce summarized insights supporting DR program decisions.
• Support program delivery through practical application of discipline knowledge with limited guidance.
• Conduct disaster recovery exercises and dependency assessments with broad scope and complexity.
• Lead portions or entire DR exercises document results and provide recommendations for improvement.
• Evaluate unique environments and assist in developing stronger technical and procedural recommendations.
• Support testing of advanced backup and recovery technologies.
• Contribute to organizational capacity through strong collaboration and mentoring of peers.
• Communicate clearly and professionally with technical and nontechnical stakeholders.

KNOWLEDGE SKILLS and ABILITIES

The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

• Minimum 6 years of years experience working in business-critical datacenter environments including experience with both application and infrastructure support engineering operations or disaster recovery
• Bachelors degree in Computer Science Information Systems or equivalent experience. Masters degree a plus.

Licenses Certifications Registrations

• DR/BC industry certifications preferred.

Knowledge & Skills

• Thorough understanding and application of DR technologies (backup replication hypervisors load balancers failover methodology).
• Advanced knowledge of datacenter environments and IT infrastructure.
• Strong knowledge of Windows and Linux OS.
• Knowledge of Excel Word and PowerPoint are helpful along with diagramming software such as Visio or Lucidchart.
• Strong analytical and problemsolving skills with ability to handle diverse complexity and scope.
• Knowledge and/or hands-on experience with disaster recovery technologies including backup storage replication hypervisor replication and load balancers. This also includes application-level failover methodologies.
• Knowledge of Windows and Linux Operating Systems.
• Effective communication skills capable of preparing summarized programlevel insights.
• Ability to exercise independent judgment while seeking guidance for highly complex issues.

Leadership and Organization Development

• Strong contribution to team effectiveness
• Develops multifunctional base level skills

Scope and Strategic Impact

• Analyzes data to summarize
• Supports program delivery through the practical application of basic discipline knowledge with limited guidance
• Applies subject matter knowledge to solve common business issues within established guidelines
• Evaluates unique circumstances and assists in making recommendations
• Develops practical knowledge of applications within business environment

Analytical Thinking & Problem Solving

• Works on problems / projects of diverse complexity and scope
• Exercises independent judgment within generally defined procedures and practices to identify a solution
• Seeks advice in order to make decisions on complex business issues

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit talk and hear consistently

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color vision (ability to identify and distinguish colors)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.