General Facilities Manager Property Manager
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 152000 - 208890
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Overview
When you join Hines you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a General Facilities Manager/ Property Manager with Hines this role will support client operations by taking ownership of designated elements of the facilities management scope leading projects and coordinating responses to operational requests and escalations. The General Facilities Manager/ Property Manager will ensure service delivery excellence operational efficiency and a strong customercentric approach. Responsibilities include but are not limited to:
- Manage and lead a team of facilities professionals including performance management HR-related functions project prioritization and issue escalation
- Oversee daytoday facility or campus operations ensuring janitorial and general maintenance services are delivered in accordance with Hines policies and client directives
- Interface with onsite engineering teams and client counterparts to ensure uninterrupted business operations
- Maintain a strong focus on hospitality service quality and customer-centric initiatives
- Serve as a primary point of contact for operational HR and service delivery escalations as well as critical decisions related to major contracts and expenditures
- Supervise all service programs related to the condition appearance and functionality of the properties
- Ensure prompt and positive responses to end-user requests and oversee ongoing contract programs to proactively address occupant needs
- Ensure all site-specific documentation and reporting are completed accurately and on time
- Manage budgets financial reporting (monthly and quarterly) contracts expenditures and purchase orders related to the facility or campus
- Ensure vendor performance meets or exceeds contracted service levels and client expectations
- Provide project management support as required
- Collect analyze and report statistical and operational data to assess facility management objectives
- Maintain familiarity with all applicable management contract requirements
- Monitor vendor compliance with insurance requirements and coordinate claims as necessary
Qualifications
Minimum Requirements include:
- Bachelors degree from an accredited institution preferred; in lieu of a degree ten or more years of relevant experience required
- Five or more years of related management experience
- Demonstrated P&L responsibility and budget management experience
- Experience supporting financial institutions preferred
- Five or more years of experience managing commercial high-rise properties (1M SF) campus environments and/or property portfolios
- Experience with leasing construction engineering and all facets of property operations and facilities management preferred
- Experience with critical systems environments desired
- Strong interpersonal analytical written and verbal communication skills
- Proficiency with computer systems and facility management tools
- Positive attitude flexibility with work assignments and a strong customer service orientation
- Compensation: $152000 - $208890
Closing
At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.
Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Required Experience:
Manager
Key Skills
- Time Management
- Customer Service
- Cold Calling
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Fair Housing Regulations
- LIHTC
- Budgeting
- OneSite
- Property Management
- Lead Generation
About Company
Hines is a leading global real estate investment manager. We build the world forward by investing, developing and managing the world’s best real estate.
