Clinic Classroom Coordinator (Service Desk)

Paul Mitchell The School Costa Mesa is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide Paul Mitchell Schools is growing faster than ever. Our One Size Fits All and Be Nice culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings student clubs and activities fashion shows photo shoots and much more.

Service Desk Coordinator Role

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests prospective Future Professionals and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience as well as experience with guest service. He or she must be self-motivated to set meet and exceed goals as well as inspire and inspect. This position requires experience in positive and effective communication customer service resolution teamwork and beauty product sales.

Skills/Competencies Required:

• Experience in guest service
• Excellent organization coaching and communication skills
• Skills in supervision teamwork documentation and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Experience in handling high volume phone calls preferred

Paul Mitchell The School Costa Mesa is an equal opportunity employer.

NOTICE OF NON-DISCRIMINATION


Paul Mitchell the School Costa Mesa (School) does not discriminate on the basis of protected class status including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations including in admission and employment.


Inquiries about Title IX may be referred to the Schools Title IX Coordinator the U.S. Department of Civil Rights or both. The Schools Title IX Coordinator is:

Michelle Salcido 3309 Hyland Ave Suite J Costa Mesa CA 92626


The Schools Protected Class Non-Discrimination Policy and Grievance Procedures can be located here LINK TO POLICY AND PROCEDURES.


To Report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX please contact the Title IX Coordinator through one of the above methods (telephone email or in person at their office).

Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
The Schools Campus Crime and Security Report (also known as the Annual Security Report) includes information like the three previous years of crime statistics; certain safety and security policies; and how the School provides timely warnings about Clery crimes that pose an immediate threat to students and employees. It is available at Campus Safety Link. A paper copy is available upon request.

Required Experience:

IC