Transportation Assistant

Major duties include but are not limited to:

• Independently manages the Beneficiary Travel Program.
• Correctly determines eligibility for the Beneficiary Travel Program and process requests.
• Correctly determines which of several fund control points to utilize.
• Maintaining manual and electronic accounting records.
• Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration.
• Reconciling vouchers against authorizations for accuracy prior to preparing certifications for payment.
• Receiving invoices for payment of transportation services and submitting documents for payment.
• Assisting fellow team members during peak workload times and when there are staffing shortages.
• Assigned to different work areas to maximize customer service.
• Performs other related duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday; 8:00am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Transportation Assistant/PD99689S and PD999910S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/05/2026.


You may qualify based on your experience and/or education as described below:

General Experience GS-4: You must have at least one (1) full year of general experience related to the position of Transportation Assistant - Beneficiary Travel. This can include Progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
EDUCATION SUBSTITUTION (TRANSCRIPTS REQUIRED)
Successfully completed 2 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. OR
COMBINATION (TRANSCRIPTS REQUIRED)
Equivalent combination of successfully completed post-high school education in excess of the first 30 semester hours (beyond the second year) and specialized experience as described above which meet the total experience requirements for this grade level. One full academic year of study (30 semester hours) beyond the first year is equivalent to 6 months of specialized experience. Transcripts must be submitted at time of application.

Specialized Experience GS-5: You must have at least

one (1) full year of specialized experience

equivalent to at least the next lower grade level (GS-04) in the Federal Service that is directly related to the work of the position and has equipped you with the particular knowledge skills and abilities to successfully perform the duties as a Transportation Assistant - Beneficiary Travel Assistant.

Qualifying specialized experience

includes applying transportation regulations and practices to perform a wide variety of administrative support; coordinating travel arrangements; maintaining records utilizing databases reconciling records and generating reports; investigating/resolving issues and taking corrective actions; and communicating effectively with a wide variety of individuals.
EDUCATION SUBSTITUTION (TRANSCRIPTS REQUIRED)
Successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. OR
COMBINATION (TRANSCRIPTS REQUIRED)
Equivalent combination of successfully completed post-high school education in excess of the first 60 semester hours (beyond the second year) and specialized experience as described above which meet the total experience requirements for this grade level. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Transcripts must be submitted at time of application.

NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment: The duties and responsibilities of the position require some mobility between various clinic areas in separate building location sites but generally the job is sedentary with some standing stooping reaching and lifting up to 20 pounds. The employee is required to work with computer equipment at least 75% of the time which impacts on hand and wrist motions. The work is performed in a business office and an outpatient treatment setting. The environment involves those everyday risks or discomforts that require normal safety precautions typical of this environment. Although the employee works in a health care facility where exposure to contagious diseases exist the tasks required for this position do not put the employee at a serious risk for this type exposure. The work area is adequately lighted heated and ventilated. The incumbent must always remain composed in trying to assist veterans their families and staff who may be upset or in distress and hostile in manner. The incumbent may work with patients who are mentally disturbed and must be
alert to the risk of physical abuse. Due to changing deadlines and priorities work may be stressful at times.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Junior IC