AbouttheOpportunity
-in -classservice.
Yourmainresponsibilitiesare:
- Manageandmakereservationsofaccommodationairticket(s)trainticket(s)suppliersrestaurantsandallservicesincludedinapackage(excepttourguides)
- EffectivelycooperatewithOperationsandFleetProductSalesCustomerExperienceandsuppliersforseamlessdailyoperationsandoverallserviceimprovements
- Ensureallbookingspassengerdetailslogisticinformationinternalnotesandsuppliernotesareupdatedonreservationssystemin anaccurateandtimelymanner
- Resolvecustomerserviceissuestocustomerssatisfactionwithappropriatecorrectiveandpreventivemeasures.
Aboutyou
TheEssentials:
- Adegreeintourismandhospitalitywouldbeanadvantage
- FluentinJapaneseandintermediatetoadvancedlevelofwrittenandspokenEnglish
TheAttributes:
- Well-developedproblem-solvingskills
- Customercentricwithcommitmenttohighstandardsofservicedelivery
- Highattentiontodetailandstrongtime/prioritymanagementskills
- Abletoworkindependentlyorinateamenvironment
- Comfortablewithaflexiblerotatingrosterthatmayincludelatenightsweekendsandearlymornings
- Abilitytoworkwithuncertainties/changingprioritiesandtoremaincalmunderpressure
- Willingtotravelonbusinesswhenrequired
- PersonallyalignedwithDiscovascompanypurposeandvalues
- ProficientwithMicrosoftOfficeapplications
About Us
As a DMC with 95% local staff we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discovas DNA as a company and we are committed tobeing an equitable workplace for all our employees regardless of gender identity ethnicity disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: in touch now and Discova a world of possibilities!
AbouttheOpportunity-in -classservice.Yourmainresponsibilitiesare:Manageandmakereservationsofaccommodationairticket(s)trainticket(s)suppliersrestaurantsandallservicesincludedinapackage(excepttourguides)EffectivelycooperatewithOperationsandFleetProductSalesCustomerExperienceandsuppliersforseamlessdail...
AbouttheOpportunity
-in -classservice.
Yourmainresponsibilitiesare:
- Manageandmakereservationsofaccommodationairticket(s)trainticket(s)suppliersrestaurantsandallservicesincludedinapackage(excepttourguides)
- EffectivelycooperatewithOperationsandFleetProductSalesCustomerExperienceandsuppliersforseamlessdailyoperationsandoverallserviceimprovements
- Ensureallbookingspassengerdetailslogisticinformationinternalnotesandsuppliernotesareupdatedonreservationssystemin anaccurateandtimelymanner
- Resolvecustomerserviceissuestocustomerssatisfactionwithappropriatecorrectiveandpreventivemeasures.
Aboutyou
TheEssentials:
- Adegreeintourismandhospitalitywouldbeanadvantage
- FluentinJapaneseandintermediatetoadvancedlevelofwrittenandspokenEnglish
TheAttributes:
- Well-developedproblem-solvingskills
- Customercentricwithcommitmenttohighstandardsofservicedelivery
- Highattentiontodetailandstrongtime/prioritymanagementskills
- Abletoworkindependentlyorinateamenvironment
- Comfortablewithaflexiblerotatingrosterthatmayincludelatenightsweekendsandearlymornings
- Abilitytoworkwithuncertainties/changingprioritiesandtoremaincalmunderpressure
- Willingtotravelonbusinesswhenrequired
- PersonallyalignedwithDiscovascompanypurposeandvalues
- ProficientwithMicrosoftOfficeapplications
About Us
As a DMC with 95% local staff we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discovas DNA as a company and we are committed tobeing an equitable workplace for all our employees regardless of gender identity ethnicity disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: in touch now and Discova a world of possibilities!
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