Ambulatory Service Manager- Pediatric Specialty Care and Afterhours

Medical University Of South Carolina

Job Location:

Summerville, SC - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

MUSC Childrens After Hours and Specialty Clinics we are a pediatric outpatient clinic that falls under the Shawn Jenkins Childrens Hospital at MUSC. During the day we host a variety of pediatric subspecialists such as pediatric neurology endocrinology and pulmonary only to name a addition to that we provide a walk-in After Hours Care which is a direct extension of our pediatric emergency department to serve our community during the hours when most pediatricians are closed.

Responsible for overall management and leadership of specialty care physician practice operations including business operations financial management human resource management information management patient care systems and quality management. Ability to provide consistent leadership and maintain excellent interpersonal relations with physicians and administrative staff is critical while continually working to increase and maintain interaction of physicians into the MUSC Health System.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000254 CHS - After Hours & Specialty Clinics - Summerville (Offsite)

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

Work Shift

Job Description

Hours: Monday-Friday 8:00AM- 4:30 PM

Education: Bachelors degree in Business Management or related field required.
Experience: Minimum 2 years of prior healthcare leadership experience required.

Management

Manages the day-to-day operations to include ongoing review and evaluations of operational issues. Recommends measures to improve performance and increase efficiency in the office.
In collaboration with administrative team assures that all providers and staff are adequately on-boarded and trained regarding operational practices protocols and policies including the appropriate use of EHR. Continuously monitors for compliance.
Initiates and facilitates monthly staff meetings. Follows up timely to issues needing resolution.
Attends provider meetings as necessary as operational stakeholder. Attends educational conferences seminars and activities to keep informed of new developments in the health care field.

Administrative

Oversees the ordering stocking and maintenance of adequate inventories of all medical and office supplies.
Reviews all invoices and statements received from vendors for payment. Checks all invoices for discounts earned.

Works and collaborates with other Leaders to ensure practices are staffed appropriately.
Participates in ad hoc projects as assigned.

Attends and participates in meetings/committees and presents reports as needed.

People

Leads/Assists in Human Resources activities including job posting interviewing hiring orientation performance management disciplinary issues resolving staff complaints termination and training and continued education of staff to ensure compliance with performance standards.
Develops staff through coaching mentoring rewarding re/training and guiding.

Assists the management team with investigations of patient complaints and incidents. Performs staff education and/or re/training if needed in resolution of an event.
Empowers employees and recognizes and rewards their contributions.

Business

Commits to a focus on continuous improvement of workflow processes and procedures.
Prepares office budget under the direction of management. Monitors verifies and reconciles expenditure of budgeted funds. Maintains adequate inventory and effectively controls practice expenses in accordance with medical office budget.
Reviews Provider Scorecards monthly for performance expectations (i.e. patients/day collections coding projected revenue vs. actual etc.) and reports at appropriate meetings.

Identifies/implements cost-effective approaches to increase revenue streams and ROIs.
Ensures quality of work performed by direct reports.

Skills/Qualities/Knowledge

Skilled at taking teams to the next level through effective leadership empowerment and management.
Possesses leadership communication and critical thinking skills.
Skilled in personnel management organizing planning exercising initiative judgment problem solving decision-making development and maintaining effective relationships with providers clinical and clerical staff patients and the public.
Skilled in analyzing situations accurately and taking effective action.
Strong interpersonal skills.

Skilled in organizing work prioritizing and achieving goals and objectives.

Knowledge of EHR.
Participate in patient care as needed

Additional Job Description

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform pinching operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision corrected in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) *(Selected Positons) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positons) *Ability to be qualified physically for respirator use initially and as required. (Continuous) (Selected Positions)*

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

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Manager

Job Description SummaryMUSC Childrens After Hours and Specialty Clinics we are a pediatric outpatient clinic that falls under the Shawn Jenkins Childrens Hospital at MUSC. During the day we host a variety of pediatric subspecialists such as pediatric neurology endocrinology and pulmonary only to nam...