As a Junior Implementation Specialist at Quinyx you will join our Implementation team and work closely with customers to successfully set up and launch our AI-powered workforce management (WFM) solutions. This is an entry-level role with structured onboarding training and continuous support from experienced colleagues.
You will work with smaller implementation projects and specific work packages within larger projects. Your focus will be on understanding customer requirements configuring the Quinyx system accordingly and supporting customers throughout the implementation process. Over time you will build solid technical and functional expertise and grow into a trusted contact for your customers.
Participate in the implementation of Quinyxs AI-powered cloud-based workforce optimization (WFO) solutions for customers in the German market
Gather and document functional and business requirements together with customers and internal stakeholders
Configure the Quinyx system based on agreed requirements and best practices
Support testing activities and assist during go-live and post-go-live phases
Troubleshoot and resolve configuration system or data-related issues with guidance from senior colleagues
Support technical aspects of implementations including basic integrations and use of APIs (training provided)
Prepare and lead customer meetings with clear agendas documentation and follow-ups
Collaborate with Product Management and Development by sharing customer feedback and improvement suggestions
Occasionally travel to customer sites within the region when required
A structured and analytical mindset with an interest in solving problems in a systematic way
Ability to communicate clearly and build professional working relationships with customers and colleagues
Willingness to learn technical and functional concepts and quickly apply new knowledge
Ability to work independently on defined tasks while knowing when to ask for support
Fluent German and English spoken and written
Nice to have (but not required)
Education or initial experience related to IT business systems HR systems or workforce management
Exposure to Workforce Management HCM (HR-systems) Payroll or other enterprise software
Interest in cloud-based software and technology
First experience from consulting customer-facing roles or project-based work
Additional European languages
Quinyx is a leading workforce management platform helping businesses simplify scheduling optimise staffing and engage their frontline teams. We empower organisations across the globe ranging from retail and hospitality to logistics and healthcare with smart mobile-first solutions. Here youll find:
A truly international team with colleagues from all over the world
A flexible and hybrid-friendly work culture
Opportunities to grow take ownership and make a real impact
An open inclusive and fun environment where your ideas matter
Flexible work hours and a hybrid setup with at least 2 days from the office.
Enhanced vacation allowance gym membership contribution health insurance and a pension plan.
On-market pay.
Ready to join the team Submit your application below and well be in touch as soon as possible. Were excited to hear from you! What our hiring process looks like:
Fill out a short application.
Get invited to complete our psychometric and objective assessments through Alva Labs.
Culture interview with our Talent team.
Meet the hiring manager.
Complete a role-specific assessment (technical questions or case).
Final interview (in-office).
References & background checks.
We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background identity or experience.
Quinyx is a leading workforce management platform for frontline industries trusted by organisations worldwide to manage compliance scheduling and employee engagement at scale.With AI-powered forecasting automation and mobile-first tools Quinyx empowers businesses to simplify complex w ... View more