Senior Technical Consultant ServiceNow
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
In this role you will take ownership of operating our Enterprise Service Management platform ServiceNow. This is your opportunity to work in a global environment collaborate with various stakeholders and actively contribute to improving our enterprise services.
Qualifications:
University degree in Information Technology or a related field
5 years of experience in ServiceNow platform implementation development or administration
Strong technical expertise in scripting (JavaScript Glide API) integrations (REST/SOAP APIs MID Server etc.) as well as Upgrade and Release Management
Certifications CSA & CIS ITSM (more is a plus)
Good understanding of ITSM principles and frameworks (ITIL certification is a plus)
Ability to translate business requirements into technical solutions
Excellent communication skills in English (German is a plus)
Proactive structured and solution-oriented mindset
Responsibilities:
Ensure stability security and performance of our ServiceNow platform
Lead upgrades patches and configurations
Manage user access roles and permissions
Proactive troubleshooting and monitoring
Develop workflows forms and automation to optimize processes
Implement new features and integrations with other systems
Configure and customizing processes to meet business requirements
Collaborate with IT and business teams to analyze requirements and design solutions
Drive continuous improvement initiatives to enhance service delivery
Lead workshops on best practices for ServiceNow solutions
Lead transitions from development to operations
Manage supplier performance SLAs and operational budget
Key Skills
- APIs
- Presentation Skills
- SOAP
- .NET
- AI
- ServiceNow
- J2EE
- Jdbc
- Java
- XML
- Oracle
- Ant
About Company
Since 1998 weve been active in the Human Resources consulting market providing regional coverage across four key areas of expertise: recruitment and selection personnel leasing assessment centers and consultancy. As leaders in Transylvania weve expanded our reach to embrace a culture ... View more
