Child Support Enforcement Hearing Officer Assistant (13th Judicial Circuit)

SUMMARY: Provides administrative organizational and clerical support to the Child Support Enforcement Hearing Officer. This position works under the direction of the Hearing Officer and requires timely performance of essential office and clerical duties. The position requires effective and often confidential communication skills with parties and stakeholders to ensure timely resolution of legal matters.

Works under the direct supervision of a Child Support Enforcement Hearing Officer.

MINIMUM QUALIFICATIONS:

• EXPERIENCE: One year of work experience in business administration office skills or a related field.

• EDUCATION: High school diploma or GED and two years of college or vocational school education in paralegal secretarial skills computer operations or a closely related field. Bachelors degree preferred.

• SUBSTITUTIONS: Additional relevant experience may substitute for the recommended educational level on a year-for-year basis. Additional relevant education may substitute for the recommended experience on a year for-year basis.

ESSENTIAL DUTIES:

• Assist parties and stakeholders via phone in person or email regarding general matters and/or the scheduling of hearings.

• Assist in facilitating video conference hearings to ensure that parties are present and able to communicate.

• Create and maintain JAWS calendar to ensure accurate court scheduling.

• Timely processing Non-Jury Trial Notices by reviewing notices double checking docketing time and video conference links affixing signatures filing with the Clerk of Court conforming copies and mailing.

• Set Hearings by preparing and processing Notices of Hearing: coordinating hearings with parties calendaring hearing mailing Notices to parties and scheduling interpreters for hearings when needed.

• Retrieve necessary case information from Odyssey JAWS HCSO and other Circuit Courts for the Hearing Officer.

• Reconcile dockets post hearing to calendar continuances track parties appearances and perform any post hearing follow-up tasks.

• Process court orders post hearing by reviewing recommended orders for any possible errors in case style case number appearances signatures etc. convert to PDF create and maintain electronic folder for each calendar and upload to the Judges work queue for entry.

• Process time sensitive orders by expediting entry of order by Judge processing electronic order to stakeholders ensuring that writs are promptly removed from Odyssey and HCSO system.

• Track orders post hearing by reviewing each court file to ensure that all orders have been signed by the Judge.

• Process incoming mail accordingly and file any returned mail with the Clerk of the Court for docketing.

• Compile monthly hearing data for Uniform Data Reporting.

• Provide temporary coverage for other Child Support administrative staff.

• Order office supplies.

• Maintain hearing officers recusal list.

• Prepare prep sheets for hearings.

KNOWLEDGE SKILLS AND ABILITIES:

• Knowledge of and ability to use Microsoft Outlook Word Excel ZOOM TEAMS and the circuits Judicial Automated Recording System (JARS) Judicial Automated Workflow System (JAWS) and Odyssey.

• Knowledge of the rules of English grammar spelling and punctuation.

• Ability to communicate clearly and effectively in writing and verbally with judiciary judicial assistants staff clerks office and public.

• Ability to interact effectively with the general public and stakeholders in a professional manner.

• Ability to maintain confidentiality concerning sensitive information.

• Ability to work under pressure and meet deadlines.

• Ability to establish work priorities.

• Ability to work independently.

BENEFITS PACKAGE:

Paid vacation sick leave and holidays comprehensive health insurance and life insurance with accidental death and dismemberment benefits supplemental dental vision life disability and hospitalization insurance promotional opportunities tuition-free college courses Florida Retirement System (FRS) eligibility 457 Tax Deferred Retirement Plan.