CEDC PJM4
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Conservation and Environment Delivery center is seeking the talent of someone with strong administrative skills to help manage the business requirements for the Commonwealth s business approval process. This position will focus on facilitating and processing the agency requests received by the delivery center from supported agencies ensuring that there is good communication with our customers throughout the process. The business approval process is long and complex and there is currently a backlog of requests. To succeed in this position candidates will need to be a self-starter who is organized and detail oriented as well as possess excellent customer service skills.
Primary Responsibilities Include:
Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization.
Gathering preparing and submitting information and documentation to the various security legal and administrative approvers required in the process.
Meeting with a diverse group of stakeholders to include legal business and security teams to help ensure timely processing and approval of business requests.
Reviewing interpreting and providing input on contract agreements and other business-related contractual documents.
Collaborating with vendors ensuring clear communication of Commonwealth requirements and cloud use documentation where required.
Researching whether there is already a current solution in use in the Commonwealth that would meet the documented business needs.
Providing general guidance to our customers on the business approval process and its underlying policies and processes.
Overall tracking and managing of the backlog of requests.
Facilitating any requests for additional information that may arise during the approval process.
Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.
Required Experience:
1. Required: 2 years full-time experience managing projects program management or process administration (does not need to be in an official capacity as a project/program manager).
2. Required: 3 years full-time experience dealing directly with customers.
3. Required: 1 years of experience in vendor management.
4. Required: Strong leadership and organizational skills.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Experience managing projects program management or process administration | Required | 2 | Years |
| Full-time experience in a customer-facing role | Required | 3 | Years |
| Experience in vendor management | Required | 1 | Years |
Questions
| No. | Question |
|---|---|
| Question1 | Vendor rate is NA do you accept |
| Question2 | Candidate or their vendor is required to report onsite at the start and the end of the contract to inventory and confirm the condition of Commonwealth issued equipment. CEDC will not send or accept equipment through the mail. Do you accept these terms |
| Question3 | Position is budgeted or 37.5-hour work week. Overtime is not permitted without prior permission from the Delivery Center Chief Information Officer Ryan Morgan. Do you accept |
| Question4 | Interview Requirements: Candidate must show a valid state or federal issued photo ID during the interview. (Examples: state driver s license passport visa etc.). If you receive an interview request please submit candidates email address and phone number. Teams meeting link will be sent directly to the candidate. Please confirm understanding. |
